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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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October 23, 2021

Efficient service department with friendly and courteous staff. Car was cleaned and available within very reasonable time. Also sales associate was helpful in providing instructions on vehicle’s software u More

by jasper
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Secor Volvo Cars responded

Thank you for the great review of our Sales and Service Departments! We are glad to hear that we have a great team in place and hope to serve you well in the future too. ~The Secor Team

October 22, 2021

Secor service is responsive , listens & kept me in the loop during my recent service. Thank you More

by GAYGALLAGHERHERGLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Secor Volvo Cars responded

Thank you for the great review of Secor Volvo's Service Department! ~The Secor Team

October 20, 2021

Service Manager Julie was great! Love having a certified Saab technician work on my car! More

by mdgabriele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Secor Volvo Cars responded

Thank you for the great review! ~The Secor Team

October 18, 2021

Comfortable service waiting room. On time service appointment. Service was completed as per the service plan. More

by JFBFOLLAND
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Secor Volvo Cars responded

Thank you for the great feedback on your service appointment! We hope to see you again! ~The Secor Team

October 13, 2021

I purchased my 2017 Mitsubishi Outlander new from Secorand now have over 225000 miles on it. Julie and Randy in service continue to keep my car on the road in tremendous condition. More

by K P McCabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy, technician
October 08, 2021

Infrequent problem with hatch hydraulic pumps. Completely fixed and camera module replaced. Totally Satisfied. Thank You for your kind attention. More

by colin k rice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

I was there for a 100,000 mile service on my XC60 on September 1. Julie was wonderful when she met with me more than once to discuss issues that needed to be dealt with. I felt she was very honest with More

by AbbyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Very helpful and accommodating service. Pick up and delivery back was on time. Appointment was easy to make More

by Terry baksh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Secor Volvo Cars responded

Thank you for using Secor Volvo Service! We will continue to strive for a great customer experience as we have successfully done for you. Thank you so much for taking the time to review your experience with us! ~The Secor Team

September 30, 2021

I’m happy everything went smoothly. I live nearby . It’s good for my maintenance plan. More

by PNEWLAND
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2021

it was easy to schedule a recall appointment, nice place to wait with coffee and cold drinks, service people are willing to explain and answer questions. More

by cmac1one
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don’t remember! service for recall is free...
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