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Secor Volvo Cars - Service Center

New London, CT

4.8
997 Reviews

997 Reviews of Secor Volvo Cars - Service Center

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October 08, 2022

They were efficient and timely. They completed the 60,000 mile check up. I will always drive a Volvo More

by KPFAZIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2022

The body shop is outstanding! Excellent customer service and their work is top notch! Will be back More

by Katherine.Pearcek07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, Laura Phillips
October 02, 2022

My 2017 Mitsubishi Outlander has 290,000 miles on it, thanks to Secor service. Julie and Randy from the service department keep me on the road! Many thanks!!! More

by K P McCabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Service Tech
October 01, 2022

Brought my car in for a new tire. .. Service was prompt and excellent. They even cleaned the car! More

by GaGa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

A pleasure to deal with took care of the problem quickly, also provided a nice courtesy car More

by DAVECAHILL21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

The service staff has always been over 15 years courteous and helpful. However, I would love to get back to the old days with phone service. A kind elderly woman sat in the showroom and answered calls. I was More

by PJDUNION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2022

The service manager got me in on an emergency basis And kept me informed whole time More

by LZGEMT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

Friendly, efficient service, they took care of something with no charge for labor. Easy location. More

by nancybaldoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

A bizarre incident occurred when I lost my military ID behind the driver console sliding tray. You can't imagine what it would take to replace the ID. I spoke to Eric Weiss about the problem. He said b More

by paddyshack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Kelly Parsons has always done an awesome job caring for my car. I needed the body shop this year and Laura was so helpful dealing with the insurance company. Very grateful. More

by tdmdlts
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Parsons, Laura Phillips
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