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Secor Volvo Cars - Service Center

New London, CT

4.8
984 Reviews

984 Reviews of Secor Volvo Cars - Service Center

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February 28, 2025

Julie explained my car's needs thoroughly, arranged a loaner, and kept in contact during the day. It was a pleasant experience. I would certainly consider buying another Volvo from Secor. More

by CLARKPHIPPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Smooth service appointment from start to finish. Loaner vehicle was absolutely perfect. Communication was great More

by ATTYSJG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Keith was helpful communicating a plan. He arranged a loaner so we could bring our car in without missing work. Work was completed quickly. I still wish there were Saturday hours for simple More

by authmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Had my Volvo XC60 towed to Secor. I was told they probably couldn’t get to it for two to three days. Turns out they got to it that day and I had the car back late that afternoon. I More

by PSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach, in Service.
February 14, 2025

Excellent customer service . My isssue was resolved on the first visit with no hassle. Highly recommend More

by kimburrows00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Always courteous and helpful. They always give me a loaner Volvo for the duration of the service and my wife enjoys the opportunity to try-out her next potential car purchase. More

by buckjunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

The entire staff is wonderful! Grateful for Julie, Keith, Eric, and Chris in Parts who always go above and beyond!!! More

by LEA.BREITENBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in Parts - 10 Stars!
February 08, 2025

Julie, Keith and everyone else on this team was very professional and courteous. They go above and beyond to make your experience as pleasant as possible. More

by raortega60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Keith and Julie make getting our cars serviced a breeze! They are both knowledgeable, friendly and honest. More

by NOANKMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Always a great experience writing with both sales and service teams! They are knowledgeable, friendly and attentive to details. There’s a very nice waiting area at the dealership, so perfectly fine to wa More

by Tatiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.