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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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October 04, 2024

Finished work was great. My concern was time it took a month waiting for part. Had I known that I could have continued to drive it until part were in and not incur $1100 ren More

by mckeever
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Pleased with the overall experience with Secor Volvo. Staff is professional with good communication facility is clean and well kept work performed in a timely manner and as quote. Highly recommend. More

by mrobinson160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Julie was fantastic! I was supposed to get a loaner vehicle but I couldn’t find my insurance card. I waited for my car to be serviced and it only took 45 minutes! More

by MCCONNELL.LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Excellent service, very professional. Excellent check in and easy setting g up an appointment. Clean More

by DAVIS-RENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Had to have my car towed due to a little mouse! Julie took good care of me and the Secor team repaired my car quickly. More

by lindatosti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

I had some minor repair work done on my car. Mike was the technician that I dealt with and he was so helpful. I appreciate the time and effort he took to make sure the work was done to my satis More

by DWEINSCHENKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cholewa
September 25, 2024

I received a rental, was kept informed about the status of my Volvo and the keys were brought directly to me at completion. More

by jnmas47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

It took 6 months (Mar. -Sept. 2024) for the part to arrive and service to be performed on the tailgate (that was manually operational only) on my XC60. And, I was not being More

by griffinvet1
Service Time
Recommend Dealer
No
Employees Worked With
Keith Mattingly
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Good service. Keith was rude about a coupon but was still able to use it. More

by kem2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Great service, loaner was convenient and easy to do paperwork. Work was done as promised and issue was resolved. More

by dennistonanthony01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.