Secor Volvo Cars - Service Center

The service staff has always been over 15 years courteous and helpful. However, I would love to get back to the old days with phone service. A kind elderly woman sat in the showroom and answered calls. I was and helpful. However, I would love to get back to the old days with phone service. A kind elderly woman sat in the showroom and answered calls. I was able to speak with someone almost immediately every time I called. Now, my calls typically go to a recording and I may get a call back within 48 Hours. Can we get another elderly woman to answer calls? More

The service manager got me in on an emergency basis And kept me informed whole time kept me informed whole time More

Friendly, efficient service, they took care of something with no charge for labor. Easy location. with no charge for labor. Easy location. More

A bizarre incident occurred when I lost my military ID behind the driver console sliding tray. You can't imagine what it would take to replace the ID. I spoke to Eric Weiss about the problem. He said b behind the driver console sliding tray. You can't imagine what it would take to replace the ID. I spoke to Eric Weiss about the problem. He said bring it in the next morning and they will do their best to retrieve it. They did better than their best. They had my ID in hand. I don't know how they did it, but they did...and there was no charge. A salute to Eric and his staff!!! "These guys are good"!!!!! More

Kelly Parsons has always done an awesome job caring for my car. I needed the body shop this year and Laura was so helpful dealing with the insurance company. Very grateful. my car. I needed the body shop this year and Laura was so helpful dealing with the insurance company. Very grateful. More

Excellent service. Got the job done and my R Design rides like new now. Thanks so much Got the job done and my R Design rides like new now. Thanks so much More

Julie is at true professional The other staff are as well I really love Secor. well I really love Secor. More

Julie from the service department was incredibly personable and a pleasure to work with. I have been rotating three cars in and out of the service department that were overdue for repairs and Julie personable and a pleasure to work with. I have been rotating three cars in and out of the service department that were overdue for repairs and Julie was an expert in every interaction. I was also impressed with the quality of the service department's work. I had usually not gone to the dealership for repairs, but Julie and the quality mechanics at Secor have made me reconsider! More

From the phone call the day before tp the service the next day everyone was wonderful. The problem was dealt with quickly and efficiently. I was very pleased and will not hesitate to return next day everyone was wonderful. The problem was dealt with quickly and efficiently. I was very pleased and will not hesitate to return More