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Secor Volvo Cars - Service Center

New London, CT

4.8
995 Reviews
Call Service Center (860) 442-3232

995 Reviews of Secor Volvo Cars - Service Center

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February 11, 2024

Everything went very smoothly and Keith was great to deal with.My car was pleasant ly clean when I arrived. More

by paul.forcier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Secor Volvo Cars responded

Hi Paul! We're glad to know that your experience with Keith at Secor Volvo Cars went smoothly and you found your car nicely cleaned upon arrival. Thanks for the positive feedback!

February 10, 2024

Every time I go to Secor Volvo, they never cease to amaze me on how good they treat me. They are one of the best dealerships I have ever gone to. I would highly recommend them for all your car needs. More

by Jackee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Secor Volvo Cars responded

Hi Jackee! We're delighted to know that you had consistently positive experiences at Secor Volvo Cars. Your recommendation means a lot! We look forward to serving all your car needs in the future.

February 10, 2024

We have been going to Secor for our Volvo’s for over 20 years. They are great! Buying or service, this is the place to go. Including Body Work. More

by EDGELEA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Secor Volvo Cars responded

We're grateful for your continued support over the years! It's always a pleasure to assist with all of your Volvo needs at Secor. Thanks for sharing this positive review and here's to many more years together! Safe travels!

February 10, 2024

prompt service and they care about the customer. Anthony Russo and Diane spent time to show me how things work in the car. I have driven Volvos for awhile now, this is my 3rd one, will stick with th More

by dlstefon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Russo
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Feb 12, 2024 -

Secor Volvo Cars responded

We're glad to know you had a prompt and caring service experience with us at Secor Volvo Cars. Anthony Russo, Diane, and the rest of our team appreciate your loyalty! Enjoy driving your third Volvo!

February 09, 2024

Very efficient check in and pick up. Great customer service. Great people to work with. More

by PSJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Secor Volvo Cars responded

We appreciate your positive feedback and shoutout to our team at Secor Volvo Cars! We hope to serve you again in the future. Safe travels!

February 05, 2024

I brought the car in with a working SiriusXM radio and picked it up without a working satellite phone. More

by GBENN1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Mei
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Secor Volvo Cars responded

We were sorry to hear of your concern with your radio. Please give us a call as a recent software change from Volvo may be the cause. We will be happy to perform the update at no charge to assist. Thank you.

February 03, 2024

Overall great experience and great service. very helpful and honest people, on time completion yes More

by ARASOOL350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Secor Volvo Cars responded

Thank you for sharing your great service experience with us at Secor Volvo Cars! We'll see you next time! Have a great ride!

February 03, 2024

Was able to fit me in and repair the tire damage within one day and send me on my way Thank you More

by charlesgkaval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Secor Volvo Cars responded

Hi Charles! Thank you for leaving us this five-star review and kind words about our service team at Secor Volvo Cars! We'll see you next time!

February 03, 2024

Laura was Great. She kept me in the loop about my repair and delivered excellent customer service. More

by AVS_55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Phillips
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Feb 05, 2024 -

Secor Volvo Cars responded

Thank you for leaving us this five-star review and kind words about Laura from our service team at Secor Volvo Cars! We'll see you next time!

February 02, 2024

So far excellent sales and service. Comfortable waiting area. Service was finished before the estimated time. More

by CHRIS.PHIL.THOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Secor Volvo Cars responded

Chris, we're glad to know you've had a positive experience with our sales and service at Secor Volvo Cars. We always aim for efficiency! Thanks for the feedback!

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