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Secor Volvo Cars - Service Center

New London, CT

4.8
984 Reviews

984 Reviews of Secor Volvo Cars - Service Center

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March 18, 2025

Great dealership and people. What I don't like is the repeat reminders of a survey, text, email...No business is perfect all the time, but thanks for trying More

by K_DOUCETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Attention to detail,friendly, accommodating,that was my first impression and I would highly recommend the Secor team. More

by kate_landry2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Courteous service excellent repair work Jocelyn made a stressful situation easy. Satisfied with the work. More

by mc19194649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joycelyn Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

I love this dealership! They do amazing work and their service is top notch!! highly recommend. More

by jkgaffey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Feeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

The dealership was extremely helpful in fixing dents from 2 different accidents, taking bangs out of the side of the car due to housing it in a NYC garage, bringing the car to Subaru for its 60,000 check up More

by dcrary125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joycelyn Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Keith is wonderful. He is very attentive and explains everything. He has amazing customer service skills. More

by irenesullivanherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

Service for maintenance was easy to schedule, done as discussed, estimated charge was accurate for work done and completed before the end of the work day for pickup. When I arrived to pick up the car More

by Nlern81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Great mechanic, Jack did a thorough job. Service dept does great work very friendly, pick up was a brezze More

by PETERSALEGNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Salegna
March 03, 2025

Body shop went above and beyond to replace my front bumper. Service was quick and timely and installation was flawless. More

by rschristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joycelyn Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Cholewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosa Rodriguez
February 28, 2025

Booking timing and a loaner car all great. Easy in and out to get car in for service fast. More

by GSL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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