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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews
Call Service Center (860) 442-3232

922 Reviews of Secor Volvo Cars - Service Center

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September 28, 2023

I had my 120K service this week at SECOR Volvo in New London, CT. The work was completed in the time promised. There were two extra services necessary which I had expected. The workmanship at this dealer More

by WBILLEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2023 -

Secor Volvo Cars responded

We're glad to know that your 120K service experience at Secor Volvo Cars was great and that you found our waiting area clean and comfortable. Thank you for your loyalty and feedback! We'll see you next time. Safe travels!

September 17, 2023

Every one is very polite, attentive and knowledgable, always a good experience when we go. More

by riversidebillings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Secor Volvo Cars responded

Thank you for being a Secor Volvo Cars customer! We look forward to your next visit!

September 16, 2023

Extremely friendly and thorough. They get things done in a timely manner. I would highly recommend them over other Volvo dealers in Connecticut. More

by Ginamariewygo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Secor Volvo Cars responded

Thank you for the 5-star rating! We appreciate your recommendation and are glad to know you had a positive experience at Secor Volvo Cars. We'll see you next time! Safe travels!

September 12, 2023

They took care of my mechanical overheat issue quickly and efficiently. Thank you Secor, New London, CT. More

by eaberbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2023 -

Secor Volvo Cars responded

We're glad to know our team at Secor Volvo Cars were able to resolve your vehicle's overheating issue quickly and efficiently. Thanks for trusting us with your vehicle needs! We'll see you next time. Safe travels!

August 27, 2023

They took care of an emergency when I needed it most. Not a regular customer, was traveling and Julie and her team in service saved the day even though it was close to closing! More

by NYmotorist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Secor Volvo Cars responded

We're pleased to know that Julie and our team at Secor Volvo Cars were able to assist you with your vehicle needs. Thank you for trusting us! We'll see you next time. Safe travels!

August 26, 2023

Excellent from service check-in to finish. Love the carwash! Love the waiting area. Keith M is great! More

by gerhard krauland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

gerhard krauland responded

Keith Mattingly provided excellent service again. A special Thank You to John Pasternak (body shop manager) for removing a scuff mark on my fender and polishing the area to make it look like new. Outstanding service!

Aug 29, 2023 -

Secor Volvo Cars responded

Thank you, Gerhard! Keith and John are so glad to have helped ensure great visits for you! We appreciate you leaving us your kind words and five-star rating and look forward to assisting you again! Take care!

August 21, 2023

we have purchased and serviced here for 11 years- never a bad experience- highly recommend More

by brady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Secor Volvo Cars responded

Hey Brady, thank you for your loyalty and trusting Secor Volvo Cars for vehicle purchase and service needs! We appreciate your kind recommendation and look forward to assisting you again in the future. Have a great ride!

August 19, 2023

I’ve been a customer for 13 years now and even though I shop around I’m always back here for my new lease or purchase, honest service department and friendly staff. They are always improving this place wit More

by Reani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Plona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips
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Aug 21, 2023 -

Secor Volvo Cars responded

Reani, it's great to know you've been with us for 13 years at Secor Volvo Cars! We appreciate your loyalty and we're glad our team has consistently provided honest care. Here's to many more years together! Thank you!

August 15, 2023

everyone was so helpful, efficient and professional I left feeling great in knowing I and my car were dealt with perfectly!!! More

by RJCTDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Secor Volvo Cars responded

We're delighted to know that you had a positive experience with our team at Secor Volvo Cars! Your satisfaction is important to us, and we appreciate your kind words. Safe travels in your car!

August 11, 2023

Not my normal place of service but we’re to able to address my issue within a day. i had called a dealership in Providence which I typically use and they couldn’t get me in for a month. by the way the More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Secor Volvo Cars responded

Hi Mike, we're glad to have been able to help you out when you needed it at Secor Volvo Cars. It's important for us that our customers are back on the road as soon as possible. Thanks for giving us a try!

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