Secor Volvo Cars - Service Center

Overall turned good, but the communication is weak between them and me. It was my first time to have that experience between the car insurance and repairing my car. So, in fact, I am deaf. It is ha between them and me. It was my first time to have that experience between the car insurance and repairing my car. So, in fact, I am deaf. It is hard for them how to communicate with me. They sometimes are awkward with me. They don't know to call me, to text me or to email me. I don't blame them. But till the end, Laura is a last huge communicated helper to catch up with me thru the email and text. I admit that I am impressed that the service is a good service to repair my car well. More

From start to finish, the entire team was excellent & I could not have asked for a better experience. could not have asked for a better experience. More

Excellent work and service experience as always. Very happy with secor and the team. Thanks! Very happy with secor and the team. Thanks! More

Excellent service. Very responsive to my request to have the vehicle looked at immediately due to engine coolant issues. The team is very knowledgeable. Very responsive to my request to have the vehicle looked at immediately due to engine coolant issues. The team is very knowledgeable. More

It is always a pleasure to deal with Secor service. Eric went over and above in helping me. Eric went over and above in helping me. More

The service team is always very courteous and help streamline the process. This along with the technicians/mechanics excellent work make it a pleasant experience. streamline the process. This along with the technicians/mechanics excellent work make it a pleasant experience. More

I am a very happy customer. The staff knows what they are doing. Very informative and knowledgeable. A true professional team. The staff knows what they are doing. Very informative and knowledgeable. A true professional team. More

Keith was great to work with! He kept me updated while my car was being serviced, and it was completed and ready in a timely manner. He kept me updated while my car was being serviced, and it was completed and ready in a timely manner. More

Extremely professional and proactive. They put customers first and it showed. I’m very impressed. They put customers first and it showed. I’m very impressed. More

A pleasure to deal with volvo in new london every experience there wonderful employees terrific experience there wonderful employees terrific More