Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews
Call Service Center (860) 442-3232

922 Reviews of Secor Volvo Cars - Service Center

Sort by
April 12, 2024

Excellent service. Very responsive to my request to have the vehicle looked at immediately due to engine coolant issues. The team is very knowledgeable. More

by irenesullivanherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Secor Volvo Cars responded

Irene, we're glad to know our team at Secor Volvo Cars was able to assist you promptly and efficiently with your engine coolant issue. Thanks for the positive feedback!

April 12, 2024

It is always a pleasure to deal with Secor service. Eric went over and above in helping me. More

by feinsteinandrew1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Secor Volvo Cars responded

Thank you for rating us five stars, Andrew! We look forward to seeing you again! - Secor Volvo Cars

April 10, 2024

The service team is always very courteous and help streamline the process. This along with the technicians/mechanics excellent work make it a pleasant experience. More

by TDOWHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Secor Volvo Cars responded

We're glad that our service team at Secor Volvo Cars has consistently provided you with a streamlined and pleasant experience. Thanks for your kind words!

April 09, 2024

I am a very happy customer. The staff knows what they are doing. Very informative and knowledgeable. A true professional team. More

by mzampini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pasternak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I commend the whole department. Very well managed. , Laura Phillips
Report | Print
Apr 10, 2024 -

Secor Volvo Cars responded

Thanks for the positive feedback! We're glad to know our team at Secor Volvo Cars was able to provide you with an informative and professional experience.

April 05, 2024

Keith was great to work with! He kept me updated while my car was being serviced, and it was completed and ready in a timely manner. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Secor Volvo Cars responded

Liz, we're glad to know Keith kept you well-informed during your car's service at Secor Volvo Cars. Thanks for sharing this positive feedback!

April 05, 2024

Extremely professional and proactive. They put customers first and it showed. I’m very impressed. More

by CHERIE.BALDOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

Secor Volvo Cars responded

Hi Cherie! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us at Secor Volvo Cars. Our team always strives to prioritize our customers and provide excellent service. If you ever need anything else, please don't hesitate to reach out. We're here to help!

April 03, 2024

A pleasure to deal with volvo in new london every experience there wonderful employees terrific More

by MYSTIQUE1432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Secor Volvo Cars responded

Hi Mystique! Thank you for leaving us this five-star review and kind words about our sales team at Secor Volvo Cars! We'll see you next time!

March 30, 2024

Good recommendations on what to address during this periodic maintenance appointment. Cost was about what I expected for a Volvo. Be specific about how long it will take. If you think it will take a More

by PSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2024 -

Secor Volvo Cars responded

Thank you for the review. We appreciate your feedback and will take note of the communication surrounding estimated service times for future improvements. Thanks again! - The Secor Volvo Cars Team

March 30, 2024

xxxx xx xx xx xx xx xx x x x x. x.x']]]x]]]]]x]x]x More

by Bill1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Gebhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Phillips
Report | Print
Apr 01, 2024 -

Secor Volvo Cars responded

Thanks for the five-star rating, Bill - it is much appreciated by all of us here at Secor Volvo Cars!

March 27, 2024

Great place for buying and servicing my Volvo Everyone awesome to deal with Great place to buy a car More

by siweber52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Secor Volvo Cars responded

We're delighted to know you had a great experience with us at Secor Volvo Cars! We strive to make both buying and servicing as easy and enjoyable as possible. Thanks for your support, we appreciate it!

1
...
9
10
11
...
93