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Secor Volvo Cars - Service Center

New London, CT

4.8
982 Reviews

982 Reviews of Secor Volvo Cars - Service Center

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March 29, 2025

Very fair pricing and excellent service and they are efficient and courteous to their customers More

by rteccles2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Service department and the service rep,Keith) was outstanding. Knowledgeable and efficient. would definitely go back there for future service. More

by yankeeindustries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Professional, prompt service. Appreciate being able to get an appointment very quickly. Service was done faster than expected. More

by TAKNOX11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Secor is always extremely helpful, accommodating, and knowledgeable. Their service department is excellent and Keith was a great help with the service on my car. More

by choweitsdone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Matters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Julie was instrumental in ensuring a smooth process with setting up service from start to finish. She even took the time to explain the operations of the rental vehicle. She kept me informed throughout the More

by jae32199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

excellent service. i love the text/email reminders. Julie was clear about an additional task that needed doing during my regular service. the job was completed earlier More

by MHAVERYCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

While a visit to Secor is usually expensive (I own a 2006 70XC with 200,000 miles) it seems always to pass smoothly, almost pleasantly, Julie is always clear about what will take place and how long it will More

by CLARKPHIPPEN
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

Expert work. Job completed as promised. Trusted dealership worthy of your attention to repair work More

by 19crossman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

Great dealership and people. What I don't like is the repeat reminders of a survey, text, email...No business is perfect all the time, but thanks for trying More

by K_DOUCETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Attention to detail,friendly, accommodating,that was my first impression and I would highly recommend the Secor team. More

by kate_landry2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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