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Secor Volvo Cars - Service Center

New London, CT

4.8
922 Reviews

922 Reviews of Secor Volvo Cars - Service Center

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November 13, 2024

Work performed in a Tillman or with great communication. A great dealaship I higHly recommend . More

by mrobinson160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

She did a great job helping me out. Super personable and tons of knowledge. I appreciate it More

by tomgeroulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Secor was so professional and efficient when it came to fixing my car! They worked seamlessly with the insurance company & Bryan did an excellent job making my car look good as new thanks to his attention More

by kclyn424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
November 02, 2024

Julie is the best. She is knowledgeable and does a great job explaining small things I can do myself . More

by longbrookfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Excellent service, professional, polite , informative. It is a pleasure to have our Volvo serviced at Secor. We will be back, whether it is for service or another new purchase. More

by riversidebillings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Julie was friendly and well informed. She explained what was done to the car and answered all our questions. Technicians did a good job on the car. A very pleasant experience overall. More

by colette1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Addressed the three specific issues with car. Provided a loaner. Completed the work quickly. Very good experience overall. More

by edward.levin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

I was greated by Kieth who was very welcoming, polite, gregarious. I was taken in immediately. The whole appointment took an hour. Even though they had a courtesy car waiting for me, I decided to wait. More

by ssmithdmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Julie and the service department were excellent. They kept us in the loop at all times, and actually found the most economical and efficient way to repair our SAAB. We have been always very happy More

by sailgirl7300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Julie is a very gracious and attentive service manager. She always provides great guidance and advice on the servicing of my car. More

by jesseluis96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Mei
5.0
This rating includes all reviews, with more weight given to recent reviews.
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