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Seattle MINI

Seattle, WA

4.6
271 Reviews
Welcome to Seattle MINI, where we go above and beyond to get you behind the wheel of a car you're sure to love driving. Explore the expansive inventory of new and pre-owned MINI vehicles available at our dealership to find the one that best suits your specific lifestyle. We offer plenty of options, including 2- and 4-door MINI Hardtops, as well as the MINI Cooper Convertible, which you're sure to enjoy on drives around the city or shore! For a more spacious drive, the new MINI Cooper Countryman or Clubman may be an option for you. Just pick your favorite MINI, and our expert MINI finance staff will help you find the best way to pay for it.
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11550 Lake City Way Northeast

Seattle, WA

98125

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Showing 271 reviews

June 16, 2022

Jason was very professional. However disappointed service after spending $16k. Dealer had car for over two weeks and didn’t wash the car after the amount of repairs done. When I More

by Kipandgreg
Customer Service
Recommend Dealer
No
Employees Worked With
Jason
Jun 20, 2022 -

Seattle MINI responded

I am very sorry that there was any delay with your service and that your vehicle was not washed prior to pick-up. We strive to provide meticulous, above-and-beyond care to our customers, and we hope to have another opportunity to give you a great experience. Please don't hesitate to be in touch if we can be of further assistance. Thank you, Amy Floistad - Service Manager - 206-588-4208

June 10, 2022

The dealership for service was booked through July. They squeezed my car in for a flat tire replacement. Thank you More

by Teebot40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell from service
Jun 13, 2022 -

Seattle MINI responded

We are happy we could help! Thank you for choosing Seattle MINI and for sharing a positive review. Drive safely and have a wonderful day!

June 06, 2022

The service quality of this dealership has gone downhill since Brandon left. It took them 3 hours to replace a tire when they told me it would be 1 hour. I didn’t even know it was done until I walked up and More

by charlize
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
Jun 07, 2022 -

Seattle MINI responded

Charlize, I'm sorry that your service took longer than estimated and for the lack of communication about its status. We aim for attentive and efficient client care, and we will use this review to ensure we're delivering it moving forward. While I regret we've lost your confidence, I hope we can make this up for you at your next visit. Please be in touch if you'd like to connect in the meantime. Best, Amy Floistad - Service Manager - 206-588-4208

May 31, 2022

Attentive informative kept me up to date covered service in video very clear on additional service needed More

by Ana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
May 31, 2022 -

Seattle MINI responded

Ana, thank you for the great review! We appreciate your support and hope to see you back again at Seattle MINI. Safe travels!

May 18, 2022

Prompt, friendly service. Thorough service with detailed explanations. Fair price. Been going to NW MINI since 2012. More

by Rick MacCornack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Stewart
May 18, 2022 -

Seattle MINI responded

Prompt, friendly, and thorough service is our goal, Rick! Thank you for your feedback and longtime business - we wish you many safe miles till we see you next. Take care! - your friends at Seattle MINI

May 10, 2022

Extremely helpful knowledgeable and professional. The car was delivered when promised. A great Mini dealership! More

by p.shucklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
May 11, 2022 -

Seattle MINI responded

Thank you for stopping by to share your feedback! We appreciate your business and we look forward to seeing you again at Seattle MINI. Drive safely!

April 29, 2022

Seattle Mini was exceptional! ! Kelli Daniels and Alicia Carr were amazingly helpful and patient will all my questions/concerns. Kelli also had a wonderful extra idea to take photo More

by Michael and Oxxie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Daniels, Alicia Carr
May 02, 2022 -

Seattle MINI responded

Thank you for taking the time to share! We are so glad to hear that you and your fiancé had such a successful experience working with Kelli and Alicia. We will be sure to pass on the kind feedback to them. Drive safely, and we hope to see you back again down the road!

April 21, 2022

Keep up the good work RYAN DRISCOLL. You are awesome 👍 really easy to work with. More

by kiatti
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Driscoll
Apr 22, 2022 -

Seattle MINI responded

It is gratifying to know that you were so well taken care of by Ryan and the team! Thank you for choosing Seattle MINI and for stopping by to share your experience. Drive safely until we see you again!

April 03, 2022

Gotta say that I had a great experience at Seattle Mini! I was treated directly with respect and there were no games or delay tactics during the purchase process. Kelli was a terrific salesperson, knowledge More

by Mjkilwine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli
Apr 04, 2022 -

Seattle MINI responded

We are honored to earn your recommendation! It's wonderful to hear that Kelli provided such fantastic service and made it simple for you to get into your vehicle. Thank you for shopping at Seattle MINI! We wish you safe driving.

March 24, 2022

Darrell has been with me for years always very thorough very helpful and honest . . Not everybody is like that! Thanks Darrell! More

by Leekelley644
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell only
Mar 25, 2022 -

Seattle MINI responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Darrell and the Seattle MINI team. Drive safely, and we hope to see you back again down the road!

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