Seattle MINI

Service reps get you taken care of quickly and professionally. The paperwork and reciepts are well organized for my records. I always walk away with feeling that the staff goes above and beyond i professionally. The paperwork and reciepts are well organized for my records. I always walk away with feeling that the staff goes above and beyond in terms of taking care of the vehicle and my needs. I have been to other dealerships over the years and I feel I have to be more knowledgeable that the service rep so I can ensure I get the services my vehicle needs or I am not over sold. There is no issues at Seattle Mini. Dave, was professional. Both Anthony and Dave made steps to ensure the quoted price was as accurate as possible. More

Excellent service, nice job on car wash and mobile video of inspection was a real plus. Also ready on time. of inspection was a real plus. Also ready on time. More

An excellent SERVICE based dealership that puts all the stereotypes of stealerships behind you. A well engineered brand with the finest of folks. Dani at service made it so easy. Mercedes’ came to pick stereotypes of stealerships behind you. A well engineered brand with the finest of folks. Dani at service made it so easy. Mercedes’ came to pick me up when my car was ready. Can’t say enough about this dealership or the product/service they provide. My next car will be a mini. And Seattle Mini is my dealership! Well earned! More

Dani did a great job helping me get the work I wanted done taken care of in my high mileage Mini Cooper. Part prices are a bit high. And labor prices at a dealer in Seattle meant I paid more than I would done taken care of in my high mileage Mini Cooper. Part prices are a bit high. And labor prices at a dealer in Seattle meant I paid more than I would for my local mechanic. More

Great support from Amy, Anthony. Thanks to Seattle MINI and BMW NA! Kudos to a service guy named Drew! Way far better customer support than pathetic Danielle I'm forced to face. Th Thanks to Seattle MINI and BMW NA! Kudos to a service guy named Drew! Way far better customer support than pathetic Danielle I'm forced to face. This is specifically about advisor Danielle, most unfriendly, rude service and uncomfortable that I have to encounter. Very shame to see that with my beloved Mini and Seattle Mini having to deal with her. Since the time I bought my Mini from SeattleMini, no one else ever service this car for any type of service outside of awesome Seattle MINI, however if I ever have to face her again, I'd rather have to consider go to somewhere else to service my Mini! Sorry most uncomfortable that ever had in my life with a customer service scenario. More

Great service! Nicole was helpful and informative and returned a spiffy clean car to me! Thanks MINI Nicole was helpful and informative and returned a spiffy clean car to me! Thanks MINI More

Jason and Bev (and supporting staff and technicians) were superb!! Thank you for making my Oxxie air conditioning issue and whole process quite painless 😀 superb!! Thank you for making my Oxxie air conditioning issue and whole process quite painless 😀 More

Darrell is always friendly, pleasant, informative, and professional. He is forthright about services needed and thoroughly trustworthy. professional. He is forthright about services needed and thoroughly trustworthy. More

Dani gave us a estimate that covered everything, then adjusted for the things that did not need to be repaired that brought the cost down $1200 dollars. She got our car back to us a day earlier, and I wo adjusted for the things that did not need to be repaired that brought the cost down $1200 dollars. She got our car back to us a day earlier, and I would like to thank the technician for doing a great job. More

Jason was very professional. However disappointed service after spending $16k. Dealer had car for over two weeks and didn’t wash the car after the amount of repairs done. When I However disappointed service after spending $16k. Dealer had car for over two weeks and didn’t wash the car after the amount of repairs done. When I took the car in originally I requested to order a new key. The documents were provided but no key was ordered at the time? Had to reorder key again today. This morning received a call at 9am car was ready for pick up and when I arrived I had to wait about 45 minutes. Then after paying $16k walk out and find dealership did not wash the car. In the past the dealership would wash the car after serving. Attention to details would make someone feel a little better when spending this kind of money. More