Seattle MINI

Unfortunately service at this place has gone way down hill over the last several years. From what I understand the management has shifted in a "different direction". My experience with them has made up m hill over the last several years. From what I understand the management has shifted in a "different direction". My experience with them has made up my mind that I will not buy another mini if it means I have to deal with them ever. The service advisor was of 0 help and couldn't tell me anything about my car or what was going on beyond reading the estimate that I was emailed. I spoke to the service manager once who said he had questions about my car too and was going to find out information and call me back. A week later still no call back even though I called many times. Almost impossible to even speak to anyone about my car at all. This experience has actually turned me off buying a new mini ever in the future unless I move to a new city. More

Works really hard to help you and make sure you are completely happy with your service and your car. We love Seattle Mini and would highly recommend them. completely happy with your service and your car. We love Seattle Mini and would highly recommend them. More

I've purchased two Mini's from this dealership & it says something when the same salesperson is still there after six years. Very enjoyable experience both times. Thank you Seattle Mini. something when the same salesperson is still there after six years. Very enjoyable experience both times. Thank you Seattle Mini. More

Every time I bring my MINI to the folks at Seattle MINI I know that I'm going to be completely taken care of. The techs and customer service teams are very capable and I've always felt like I was in good han know that I'm going to be completely taken care of. The techs and customer service teams are very capable and I've always felt like I was in good hands. The staff is knowledgeable about any questions I have (thanks Jorge!), and I don't plan on taking my MINI anywhere else for maintenance unless I move out of the state! More

This was the first service for our electric Mini. Every one in the service department at Seattle Mini was very friendly and helpful through the entire experience. I was kept informed of th status thr Every one in the service department at Seattle Mini was very friendly and helpful through the entire experience. I was kept informed of th status throughout the process. More

Great customer service, always trying to be in the customer side and explaining all the process customer side and explaining all the process More

Seattle Mini is always professional and knowledgeable. The customer service reps are polite and personable. They do a great job. The customer service reps are polite and personable. They do a great job. More

Fantastic experience from the test drive to the ordering. Arrived as expected even time wise! Arrived as expected even time wise! More

Though there were errors with the online scheduling system, they fit me in and completed the work ahead of schedule. Amanda kept me well informed and quickly arranged rides from and to the dealer. system, they fit me in and completed the work ahead of schedule. Amanda kept me well informed and quickly arranged rides from and to the dealer. More

Jared was very patient, responsive to inquiries and professional. The rides to and and from my workplace while my car was being serviced was promptly arranged. The dealership is pristine and the and t professional. The rides to and and from my workplace while my car was being serviced was promptly arranged. The dealership is pristine and the and the atmosphere welcoming. My inquiries at the parts department were attended to really well by Dominque. My Mini is 10 years old in a couple days and I've always taken Tallawah to this dealership for service. One of the newer features is the walk around video of my car by the service department. It helps me understand why something is recommended, or not. More