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Seattle MINI
Seattle, WA
270 Reviews
Welcome to Seattle MINI, where we go above and beyond to get you behind the wheel of a car you're sure to love driving.
Explore the expansive inventory of new and pre-owned MINI vehicles available at our dealership to find the one that best suits your specific lifestyle. We offer plenty of options, including 2- and 4-door MINI Hardtops, as well as the MINI Cooper Convertible, which you're sure to enjoy on drives around the city or shore! For a more spacious drive, the new MINI Cooper Countryman or Clubman may be an option for you. Just pick your favorite MINI, and our expert MINI finance staff will help you find the best way to pay for it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 270 reviews
June 02, 2023
The web site made me give one star. I would give zero or minus stars if I could. A prime reason for picking a dealer is to be able to service your car. You can't get your car in on s I would give zero or minus stars if I could. A prime reason for picking a dealer is to be able to service your car. You can't get your car in on short notice. When I got the car serviced on March 31, 2023, they made me schedule almost a month in advance. When you call with an urgent problem, you get a scheduler who can't help you other than to schedule an appointment n the future. She says someone will call and nobody ever does. Whoever does talk to you is rude. Two months after they serviced my 2022 MINI Countryman the oil light went on saying the car had to be immediately serviced. They would not even look at it for five minutes to see if the oil light was in error, requiring an appointment several days out. I couldn't get it checked by any Jiffy Lube or its competitors like Grease xxxxxx because MINIs have specialized filters than nobody carries and required special tools that are unavailable. I asked to talk to a service provider for two minutes to get a referral. The scheduler said nobody was available. The scheduler said someone would call me back and nobody ever did! The failure to call and refer me to another place was the last straw. Shockingly unprofessional. You pay a lot of money for an automobile and you expect to be treated in a minimally professional manner. I have bought cars from Honda and Toyota of Seattle, and they will see me on very short notice, same day. They have plenty of personnel and facilities. They even nudge me when it's time to get the car serviced. Excellent service there, and a very comfortable waiting room too. Do not buy a MINI from this place, because they sell you the car and then treat you like you're disposable. I am in a service industry and know what client service is. This place is abysmal. A disgrace. More
by jneeleman
Employees Worked With
I only worked with a scheduler.
April 21, 2023
Service team was friendly and on time, all aspects of my service were explained clearly and in detail prior to the work being done and after. service were explained clearly and in detail prior to the work being done and after. More
by Kristi.slansky
Employees Worked With
Elijah Radkovich
April 17, 2023
As always my experience at Seattle MINI was awesome. Jared my service advisor was great. Jared my service advisor was great. More
by Harm51
April 12, 2023
Excellent experience with the service department. They did an excellent job and were able to explain all the issues that need to be addressed They did an excellent job and were able to explain all the issues that need to be addressed More
by eva.s.wahl
April 12, 2023
ALWAYS A GREAT EXPERIENCE. . .Great Customer Service Nicole Stewart advisor in the service dept is always professional and works hard to get the customer back on the road. She g . .Great Customer Service Nicole Stewart advisor in the service dept is always professional and works hard to get the customer back on the road. She goes above and beyond her work scope. More
by ITALNJB
Employees Worked With
Nicole Stewart
April 08, 2023
We had an amazing experience with salesman Mike E. He went above & beyond helping us find a car to suit our needs..Thank you for a a wonderful experience He went above & beyond helping us find a car to suit our needs..Thank you for a a wonderful experience More
by Lolagun10
Employees Worked With
Mike Eastey
April 05, 2023
Service got me in right away. Nicole was very easy to talk to and was super nice and knowledgeable. Caesar, the technician, was very informative and had a lot of patience with me. Nicole was very easy to talk to and was super nice and knowledgeable. Caesar, the technician, was very informative and had a lot of patience with me. More
by Rick Alderson
Employees Worked With
Nicole and Ceasar at Tacoma Mini
March 31, 2023
I had a great experience with Kelli. She explained everything I needed to know before making a decision. Very friendly and trustworthy. She explained everything I needed to know before making a decision. Very friendly and trustworthy. More
by minwoo
