Seattle MINI

Handled most of the purchase online. Always well informed. Custom ordered our car and MINI provides frequent updates on the status of orders. Will definitely consider MINI Seattle in the future. informed. Custom ordered our car and MINI provides frequent updates on the status of orders. Will definitely consider MINI Seattle in the future. More

The friendliness and sense of humor were absolutely unbeatable. Mini is less stress anyway because of its no-haggle pricing, but the whole process here felt like it was meant to put us at ease and get unbeatable. Mini is less stress anyway because of its no-haggle pricing, but the whole process here felt like it was meant to put us at ease and get us what we wanted. I was especially surprised to see on this site that Northwest Mini had an almost identical rating. Our experiences with them have been far less positive than what we experienced here. We got to the dealership at about 5 p.m. after spending a good part of the day looking at other things. The car I was trading in was on older Mini, and my partner and I finally decided we wanted to go with another new one rather than buy something different. We didn't finish the purchase until 8 p.m. and didn't realize until we were leaving that they had closed at 7. David and Glen had stayed an hour late without any mention of it, and with no sense that they were in a hurry--a nice touch. Since we already had a Mini, David knew he didn't have to educate us about the unique features or sell us on the virtues of the make. Instead of wasting our time on this, he got right to the point--what features were important to us, what we wanted the same or different than our previous Mini, what things were must-haves, and what things were nice-to-haves. With our list in mind, he knew there were a couple of things in stock that might work for us, so kudos for familiarity with a large inventory. At that point, we essentially took a look at the two and decided one was indeed right for us. On to the paperwork, which is of course extensive, and we ended up waiting a couple of times for various parts of the process because they were so busy. Glen Wolf (finance guy) told us he'd done nine cars that day. Obviously, at that hour, we were the last! David threw in a couple of extras (mats, sunshade) that I asked for, and followed up by phone a few days later, at which time I had a couple questions. And of course he offered to be available at any point to answer other questions that come up. I'd have started here if I'd known it was going to be so much easier and feel so much better than other places. More

David and Damon were kind, patient, low key in their dealings with a somewhat anxious customer. I had needed and wanted to replace my 2002 Mini, but was avoiding doing so, not looking forward to the car dealings with a somewhat anxious customer. I had needed and wanted to replace my 2002 Mini, but was avoiding doing so, not looking forward to the car-shopping experience. Not the stereotype of a used car salesman, David just answered my questions. Damon took care and time, patiently entered various terms, helped me think about peace of mind -- something I didn't have with my 2002 Mini -- as had David. By the time I left with my 2009 Mini, I'd been at the dealer for hours and I'm sure it was well past the time both were supposed to be off work. I do realize that this all was sales, but it was professional and a not-unpleasant experience. I would recommend this dealer. More

Chuck was great, both professionally and at making me feel valued as a customer. I would recommend him to any one who was buying a mini. I will deal with him when I need something handled. Damon Lockw feel valued as a customer. I would recommend him to any one who was buying a mini. I will deal with him when I need something handled. Damon Lockwood was also excellent. More

I was moving from Florida to Seattle and everything had to be done over the phone or internet which can get difficult but everyone was very helpful and my MINI is awesome! to be done over the phone or internet which can get difficult but everyone was very helpful and my MINI is awesome! More

Kay was very helpful in the test drive and selection of the vehicle. Clean dealership with lots of cool toys. I look forward to working with this dealer for required service and referrals although competit the vehicle. Clean dealership with lots of cool toys. I look forward to working with this dealer for required service and referrals although competition is limited in this region for MINI's. More

Kay was great to deal with. She was very straight forward, prompt and courteous. She made this a very east process from start to finish. forward, prompt and courteous. She made this a very east process from start to finish. More

Very positive atmosphere thoughout the dealership reflecting the Mini reputation. Attention to detail and personal interest is a priority for entire transaction. There would be nothing I would change reflecting the Mini reputation. Attention to detail and personal interest is a priority for entire transaction. There would be nothing I would change about purchasing my Mini.....unless of course you rule out winning one in some sort of contest and keeping my savings account fat and sassy. David kept in touch with me over several months before I was ready to order and enjoyed keeping me informed along the journey from factory to Seattle. Damon had the pages of paperwork ready to go when I picked up Roxie this morning. He spent time explainimg what I was signing and the reasons involved. I then spent time with David going over the functions of all the interior knobs and toggle switches. I left the dealership feeling more than ready to face the world behind the wheel of my new Countryman S, knowing there is fun to be found just around the nearest corner. More

We had a great experience purchasing our new Mini. David Wolf was very easy to work with. He answered all of our questions, was easy to get along with and there was no pressure to buy. The car was ready wh Wolf was very easy to work with. He answered all of our questions, was easy to get along with and there was no pressure to buy. The car was ready when promised and looked great. We would highly recommend Seattle Mini! We also dealt with Damon on our paperwork and he was friendly and easy to work with as well. More

Chuck is a great salesman and a great teacher of the car. He made sure we found what we wanted and helped us with all the steps in the process. THANK YOU. He made sure we found what we wanted and helped us with all the steps in the process. THANK YOU. More