Seattle MINI

Outstanding customer service. Chuvit made buying a car fun. Totally above board. They deliver as promised. Best car buying experience I ever had. Thanks Chuvit! fun. Totally above board. They deliver as promised. Best car buying experience I ever had. Thanks Chuvit! More

Overall - Seattle MINI Service Center : BAD This Review is about the MINI Service Center only... and not about the Dealership as a whole. To start with, someone needs to teach the Customer Se This Review is about the MINI Service Center only... and not about the Dealership as a whole. To start with, someone needs to teach the Customer Service Representatives to smile. Secondly, they need to be taught how to be a little considerate. They seem to be quite arrogant for such customer-facing positions. They would have no hesitation in refusing service by using lame excuses. They do not hesitate to bother customers to come back multiple times unnecessarily rather than help resolve issues sooner. Thirdly, they could use some better learning about customer co-ordination, courteous behavior, and common sense rather than go by textbook like statements. Lastly, they are very expensive when it comes to labor, in addition to already expensive parts. It is a pure rip-off big-time. For everything they would charge 2 labors - one for diagnosis & two for fix/install. Ideally, they should credit back the diagnosis towards fix/install if the customer chooses to perform the fix then and there. The technician is not really going to spend twice the amount of time. Very Unreasonable Service Center. I wish I could avoid going there. But, there are parts that are available only at the MINI service center. So, I have to force myself to go there. Sometimes, it feels as if the technicians program the cars such that the customers are required to come back to the service center every other month. I am unable to quantify that statement, but that is my genuine gut feeling. Overall - Seattle MINI Service Center : BAD More

Excellent service Every aspect of my experience was great. They were patient, considerate and went out of their way to find me the bestatement financing. They took the Every aspect of my experience was great. They were patient, considerate and went out of their way to find me the bestatement financing. They took the time to make sure that I was completely confident in the car and its operation. I will send my friends! More

unethical thieves I should have know better, they really screwed me on price, they are unethical and criminal thieves, buy elsewhere for sure, great car, morally b I should have know better, they really screwed me on price, they are unethical and criminal thieves, buy elsewhere for sure, great car, morally bankrupt dealership. More

Top Notch Experience! Seattle Mini is wonderful! I was treated with kindness, respect, and purchased a wonderful car for a GREAT price. Tony K. was absolutely amazing! If y Seattle Mini is wonderful! I was treated with kindness, respect, and purchased a wonderful car for a GREAT price. Tony K. was absolutely amazing! If you are in the market for a Mini make sure this is your first stop! More

Buying a new Mini Kay was an absolute joy to work with. She is very friendly and knowledgeable. I felt very comfortable that all of my questions were being answered. Kay was an absolute joy to work with. She is very friendly and knowledgeable. I felt very comfortable that all of my questions were being answered. More

Kay McMillen-Professional, Caring Dealership I purchased a new 2015 Mini from Seattle Mini, this was not my reason for visiting the dealership as I went to replace a tire! While waiting I was ap I purchased a new 2015 Mini from Seattle Mini, this was not my reason for visiting the dealership as I went to replace a tire! While waiting I was approached by friendly caring staff inquiring what they could do to make my visit pleasant. Much to my surprise they picked up on my attention to a new 2015 Mini convertible! With no delay they inquired as to how I would feel to own it, I provided them with some information and in a short time frame was informed I could own that car with very little change to my current contract. They took care of all the details and worry! I was rewarded with the car of my dreams and even a surprise birthday gift! Most of all the people there were genuine! They talked with me to find out more about me, my life, career, children, hobbies and so on. Kay McMillan spent a great deal of time with me and I felt totally assured she had MY best interest at heart! Very unique quality in this industry. I have purchased several new cars in the past however she is the only one that truly had my best interest as a priority! She assured me she would be available going forward for any questions or concerns, and a friend going forward. Thank you Kay, I Love You!!! More

Great dealer! This was our 4th car purchased from this dealership. We had a different sales person each time but the experience was really great each time. I don't This was our 4th car purchased from this dealership. We had a different sales person each time but the experience was really great each time. I don't walk away with that feeling like I have been taken or lied to. They seem honest and genuine. They take the time you need and they listen. I love my new (to me) car! Thanks, Bill! More