Chrysler Dodge Jeep Ram of Seattle - Service Center

good service, but they didn't do a small job I asked for. I'll have to do it myself. I got a ride home from one of the mechanics to my house. I told him I would be having a ride back when it was ready. a I'll have to do it myself. I got a ride home from one of the mechanics to my house. I told him I would be having a ride back when it was ready. at about 3:30 to 4:00 I got the call and was told my ride was coming. I waited, and at 4:30 I called back to make sure he was coming. at 5:00 I called again. at 5:30 I again called, each time I was told the ride was coming, and the driver was also driving others. at about 6:00 I got a call from the driver that he was outside my house. He wasn't, but I had believed him and hung up. after a few minutes he called again and asked about my address: he said he got 1078 n park n, but it was really 10708. ten minutes later he arrived, and it was the same car and driver that had taken me to the same house that morning. so for about 2 1/2 to 3 hours I waited, getting more frustrated each 5 minutes. I'm just a couple blocks from the bus and could have gotten to my car in 15 minutes, instead of being trapped waiting for a ride that could show up any time. it's been years since I've been so frustrated. I would have given you an 'acceptable' rating but for that aggravating wait. More

Had just been in a few weeks earlier for recalls and service, then needed to bring it in again. Also, status updates about timing of completion would be helpful. service, then needed to bring it in again. Also, status updates about timing of completion would be helpful. More

They took care of me. I got my car serviced. The visit was very great! I got my car serviced. The visit was very great! More

My customer service agent was amazing! She went above and beyond to make my experience great! She went above and beyond to make my experience great! More

George was great and was super helpful. Excellent service and exceptional and honest communication. 10's all the way. Excellent service and exceptional and honest communication. 10's all the way. More

Noah is great. He's responsive and helpful. The shop works quickly and does great work. He's responsive and helpful. The shop works quickly and does great work. More

Everything was done in an efficient and timely manner. Thank you for the smooth service! Thank you for the smooth service! More

Thorough inspection & good communication along the way. Worked with me on service options & warranty coverage. Worked with me on service options & warranty coverage. More

Work ok. They never answer the phone. Called over and over. Hated the credit surcharge. They never answer the phone. Called over and over. Hated the credit surcharge. More

Quick check in and service. Good explanation of services provided and what might be needed at a future appointment. Good explanation of services provided and what might be needed at a future appointment. More