Seattle Jeep

I was late to my scheduled service despite Brent's efforts to get me in at the last minute. I was very embarrased at being late. He was very gracious and was able to help me. Your cashier was also ve efforts to get me in at the last minute. I was very embarrased at being late. He was very gracious and was able to help me. Your cashier was also very friendly and efficient. I now wish I had purchased my jeep from your dealership. More

THEY TALK ME INTO A MONEY BACK SERVICE CONTRACT. SHORTED $575 FROM THE REFUND, IT'S TAKEN A NUMBER OF PHONE CALLS TO GET THE BALANCE. THIS IS NOT GOOD SERVICE. $575 FROM THE REFUND, IT'S TAKEN A NUMBER OF PHONE CALLS TO GET THE BALANCE. THIS IS NOT GOOD SERVICE. More

Jaye Helped myself and my wife get into a brand new 2013 Black Challenger! To be honest this is more than I thought would be possible with my less than perfect credit. I actually have bought from Doug's the Black Challenger! To be honest this is more than I thought would be possible with my less than perfect credit. I actually have bought from Doug's the last three vehicles I have financed.. Each time I have had less than perfect experiences as well, I guess I figured all car lots were like that. A few days before coming to your lot I was looking at used Challenger's at Harris Ford because they were close to my place. To make a long story short I had the most horrible experience I have ever had at a car lot in my life there! I continued my search and came across Town and Country and was viewing your used inventory. Jaye put me into a used Challenger at first and got the great idea later because of interest and down payment to try to put me in a new one with lower payments and interest to help me out. Jaye is the most polite,kind, professional sales man I have ever met..(I have met a few in my life!) He was five stars all the way and very good at explaining things to me along the way as well as displaying great manners all the time.. Getting a full tank of gas when you drive a car off the lot is a new experience for me!! Also a car that was actually detailed before I took it off the lot was superb.. That's the kind of service these other car lots are lacking in my opinion.. As well as having quality people like Jaye working for you is also what they are lacking. In the future I plan on purchasing other vehicles from your lot.. A lot of this experience is because of Jaye and I hope that he is recognized for his hard work, dedication, professionalism, and being a very nice man to everyone. Meeting him was a pleasure and it put faith in your dealership when my faith in dealerships was dwindling fast. Thank You Again, Richard Stevens Amber Stevens More

I searched the internet for almost 6 months looking for a SUV or AWD to replace my Honda Accord that does awful in the snow. I would browse the internet for newer used SUV's and found a 2011 Jeep Cherokee j SUV or AWD to replace my Honda Accord that does awful in the snow. I would browse the internet for newer used SUV's and found a 2011 Jeep Cherokee just like my husbands. I put in the internet request and within 30 minutes I had an Email and a phone call from Rob asking about my interest in the Jeep. Long story short I finally made it to my appointment and Rob was very helpful. I know car salesmen have to be personable but Rob is a great man too. Of course he wants to make a sale, but he never pushed or made me uncomfortable. I even called a friend in the car business and he said I was getting a great deal! Rob could sell ice to an Eskimo! The whole office was full of friendly staff.....Great experience. More

Great experience with Leith Ledger and Gary Joseph when buying a new Jeep Grand Cherokee. Found the exact model with features that I had been looking for at an incredible deal. They cut me an even better p buying a new Jeep Grand Cherokee. Found the exact model with features that I had been looking for at an incredible deal. They cut me an even better price with year end close out special. The nice staff makes the experience of buying a car actually fun. Would recommend this Jeep dealer over any of the other Jeep locations in Seattle. More

We had a great experience working with Rob Christman when we went to buy our car. We had been looking for 5 months for the right car... low miles, right color, price, condition, etc. When we finally decide we went to buy our car. We had been looking for 5 months for the right car... low miles, right color, price, condition, etc. When we finally decided to get a V6 vs. V8, I immediately thought I should call Rob and let him know. I first spoke with him before the holidays and really liked his attitude on the phone about the customers needs come first. My husband and I both felt that Rob is someone we would like to be friends with in the future, not just as our sales guy, as we spent a few hours and really got to know him. Great guy, very honest and personable. We will be back in the future and will also refer any friends/family we know looking to him. Thanks again Rob!! We are very happy customers! More

We have been shopping for a car since August (4 months) and could not find a dealer w/ sales reps knowledgeable and interested enough to address our questions and concerns until today. Earlier in the fall and could not find a dealer w/ sales reps knowledgeable and interested enough to address our questions and concerns until today. Earlier in the fall we bought a 2nd hand car rather than deal w/ the sales reps who could not address our concerns and that worked out very poorly for us. And yet, when we started looking again at new and used cars, we still couldn't find a sales rep who could make us comfortable with the idea of taking on many years' worth of payments. Rob answered all of our questions and was knowledgeable about the car we were discussing from front to back, both options we wanted and those we didn't, and we bought a new car from him. More

Got a good deal on a RAM. Overall good experience. If I had to complain I would say things could have been done quicker and they could listen to the customer better. Although I purchased during a Seahawk had to complain I would say things could have been done quicker and they could listen to the customer better. Although I purchased during a Seahawk and we were all trying to watch the game and buy a car at the same time! More

Had a great experience here with Rob. Very friendly....not pushy. Would definitely recommend friends and family who are looking for a new car go here and see Rob. Thanks Rob! friendly....not pushy. Would definitely recommend friends and family who are looking for a new car go here and see Rob. Thanks Rob! More

We found an ad for a used Ram 1500 on Craigslist and decided to go look at it. On the way north from Auburn to Seattle we called the dealership to see if the vehicle was still available. We were told we decided to go look at it. On the way north from Auburn to Seattle we called the dealership to see if the vehicle was still available. We were told we would receive a call back to verify if it was still on the lot. Unfortunately we never did get the call back from Bob whom we spoke to on the phone. We decided to continue with the trip anyway thinking we could always just test drive another one if the used car was already sold, which it was. After arriving we were greeted at the door by Tommy Evans who was really great to work with. We test drove a few vehicles and decided on the 2012 Ram 1500 Sport. I felt comfortable dealing with Tommy during the purchase process and was happy with the result. More