Seattle Jeep

Awesome customer service! !!! Sage and Eliza are the best. Got my car in and out perfectly. Thanks again guys keep up the GREAT WORK. !!! Sage and Eliza are the best. Got my car in and out perfectly. Thanks again guys keep up the GREAT WORK. More

I've been a customer at Seattle Jeep since moving to Seattle in 2020, but this is my first ever review of their service. Throughout my visits, Noah and the team have consistently stood out for their hon Seattle in 2020, but this is my first ever review of their service. Throughout my visits, Noah and the team have consistently stood out for their honesty, professionalism, and extensive knowledge. One aspect I particularly appreciate is their commitment to keeping me informed about the progress of any repairs (unlike my Tesla's service appointment). It's a level of communication that truly sets them apart. My Grand Cherokee Overland has clocked over 100k miles, and thanks to their meticulous care, it still purrs like the first day I got it! For Jeep owners who value trustworthiness and expertise for their Jeep, I can't recommend them highly enough. More

Noah was awesome, very helpful and informative. Service was quick and easy even with it being busy. Service was quick and easy even with it being busy. More

Great customer service. Very satisfied with the service on my truck. A long drive from my house though Very satisfied with the service on my truck. A long drive from my house though More

Have already submitted my review earlier A little more I've done this already No more words I've done this already No more words More

Noah was familiar with the problem with our used 2017 Chrysler Pacifica Hybrid and he rectified it quickly. Chrysler Pacifica Hybrid and he rectified it quickly. More

Fast service. Friendly staff and comfortable lounge area. Enjoyed having access to the wi-fi as well as it allowed me to work while ill waited on my vehicle. Friendly staff and comfortable lounge area. Enjoyed having access to the wi-fi as well as it allowed me to work while ill waited on my vehicle. More

I recently purchased a brand new 2024 vehicle. The service department addressed an issue for me in a very timely manner. I felt like I was given extra attention due to the fact that I live 100 m The service department addressed an issue for me in a very timely manner. I felt like I was given extra attention due to the fact that I live 100 miles from the dealership. Job well done! More

My car sat on the service lot for two months for a job of 1-2 days worth of labor. The repair job did not prevent a repeat failure. I had my only car towed to the dealer for warranty repairs. There were m 1-2 days worth of labor. The repair job did not prevent a repeat failure. I had my only car towed to the dealer for warranty repairs. There were many delays in the process. Some were unavoidable, such as backordered parts or a slow-to-move warranty company. But there was a point where 23 days had elapsed since a part was expected to be delivered. I called service regularly throughout that time, but there was no action taken. I had to call the parts department directly to get the issue addressed and the part re-ordered. Since the dealer did not provide a loaner car, I used up the one-week warranty-provided rental car and needed to buy a second car to get to work and run errands. My service rep for the first month of the process, James, was very kind and understanding; however during the first two weeks I felt treated like a low priority amid delays in scheduling with the warranty company to get the repairs authorized. For a repair bill totaling $3000 (of which warranty paid $2500 of), I was given a discount of $50 after I expressed my concerns. Two bolts replaced as part of the repair job fell out of their housing two months later. More

What a disappointing! Looked at a 83K truck. Told them I would take it and down hill from there. After over a week they told me everything was ready. Schedule a pickup. G Looked at a 83K truck. Told them I would take it and down hill from there. After over a week they told me everything was ready. Schedule a pickup. Got there nothing was ready. Issues with the truck that needed to be fixed had not been done. Truck still had no detailing. Stickers all over the truck. And on top of that the Manager was very rude!! If you looking for customers service stay away from Seattle Jeep! More