Seattle Jeep

The team at Town and Country was outstanding. This is the second time we have bought a Jeep from this dealership, and both times they have gone above and beyond to help get us the perfect car and for the the second time we have bought a Jeep from this dealership, and both times they have gone above and beyond to help get us the perfect car and for the best price and terms. More

I have purchased a lot of cars over the last 10 years from top manufacturers including Mercedes, Porsche, BMW and Ford. This is my first Jeep Grand Cherokee. We purchased this car over BMW and Mercedes from top manufacturers including Mercedes, Porsche, BMW and Ford. This is my first Jeep Grand Cherokee. We purchased this car over BMW and Mercedes almost entirely because of the faith I had in John Martin, our sales representative who was the most knowledgeable automotive engineering mind I have met in those 10 years. Its clear that John is an engineer at heart and hence spent the time to understand all technical details of the car and its differences from prior models. He understood the suspension, engine, electronics, systems, maintenance and service requirements. He even advised on fuel optimization. As I am an engineer, I like to know the majority of the items before I visit, and usually the sales rep can not tell me the level of detail I want, or try's to bluff and I have to resort to the web to get the detail I want. Not so this time. John knew detailed answers to all my questions. He also spoke clearly about trade in expectations, options and ideas. He put the customer first, worked quickly and efficiently with finance and make the process fun but predictable. He gave us what we felt was a great deal for our trade in, and made us feel like confident in our purchase. If there was a grading for an automotive sales rep, then he gets an A+. I will be sending many of my friends to John in the near future. Thanks John! More

Working with John was a pleasure, he is very knowledgable about the products and shows excitement in what he is doing. He comes accross as being very interested in the buyer not just a salesman, these chara about the products and shows excitement in what he is doing. He comes accross as being very interested in the buyer not just a salesman, these characteristics are not often found when purchasing a new vehicle. I would highly reccomend John and T&C to all my friends. More

This was my first time buying a car from a dealership, these guys made it stress free, hassle free and quick! they took great care of me! I started with an email inquiry with Ryan. Ryan's great attitude,e these guys made it stress free, hassle free and quick! they took great care of me! I started with an email inquiry with Ryan. Ryan's great attitude,excitement and professionalism conveyed over the emails is what made me choose to work with him-he didn't give me a few sentences and tell me to just come in and see him, he took the time to answer each question and even sent me pictures of a car I was interested in along with the vehicle specs. When I wasn't completely happy with the first car I tried, they got me into a GREAT car that I LOVE. Financing was so easy and worry free!!! Everything about my experience was so easy and painless! The whole team I worked with were professional and friendly and personable! I would HIGHLY recommend everyone to see these guys for your future auto purchases!!! I can truthfully say I will go back to them the next time I purchase a car :) More

These guys rock! Purchased a vehicle and later decided it wasn't right for me. Under the autonation used car program (3 days or 150 miles) return policy. The first offered to make the primary purchase r it wasn't right for me. Under the autonation used car program (3 days or 150 miles) return policy. The first offered to make the primary purchase right but then placed me into another vehicle better suited to me, with no hassles. These guys made this used car purchase very pleasant. Truly a place that cares about customer service and experience. I highly recommend seeing these guys for your next vehicle purchase. ~jeff More

i had to deal with several people as the first person I arranged a meeting with wasn't in on the day we agreed to meet. The second person I met with (Jeff McDonald) quit after our first appointment. Joh arranged a meeting with wasn't in on the day we agreed to meet. The second person I met with (Jeff McDonald) quit after our first appointment. John Miller was the final salesman who assisted me with the purchase and he did a fine job of spec'ing out the car I wanted. In the end I got exactly what I wanted -- at the price I wanted, and then some. More

I have bought many brand new vehicles in the past, and I have never had a more pleasant, non-stressful purchase than what I had with Trevor Can at Town and Country. The friendly customer service was next to have never had a more pleasant, non-stressful purchase than what I had with Trevor Can at Town and Country. The friendly customer service was next to none. From the time I brought my trade-in to have it valued, to the time I drove off the lot in my new vehicle, everything was perfect. Absolutely no pressure, and no-hassle purchase. I would recommend this company to anyone I know. I look forward to the continued service. I would like to thank Trevor Can, Trevor Fawcett, and Jon, the Ram Expert. I will be back when I wear out this truck to buy again. More

Came in with an idea to buy a new Jeep Overland and left with a beautiful new Jeep Overland, a great buying experience and a wealth of information. John didn't stop at the sale but went way beyond to demons with a beautiful new Jeep Overland, a great buying experience and a wealth of information. John didn't stop at the sale but went way beyond to demonstrate all the features, set up the phones and favorites. I have purchased a lot of cars and have never been given the patience and attention to detail that John gave us. More

I have never had such fun buying a car! No stress, no pressure; instead, the people were laid-back, informative, and thoughtful about my terms, and everyone involved (from the sales manager to the people pressure; instead, the people were laid-back, informative, and thoughtful about my terms, and everyone involved (from the sales manager to the people who had no monetary gain from this deal but just wanted to be involved with the experience) hustled to ensure this experience was great. As one of the associates said: "Buying a car _should_ be fun!" This was easy because the sales associate with whom I mainly worked - Timothy Lorentz - was easy-going and thorough, and he went the extra mile to ensure my Jeep Wrangler was just right before I left. No one should drive away unsure or dissatisfied - I left elated, and I still am. Thanks!! More