Seattle Jeep
Seattle, WA
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
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To the point salesmanship. No gimmicks. Very friendly. They gave an excellent price on trade in. Worked most of the deal out on the Internet. No yellow sheets or heavy hitters involved in the deal. Made c They gave an excellent price on trade in. Worked most of the deal out on the Internet. No yellow sheets or heavy hitters involved in the deal. Made car buying the way it should be. More
We had a very positive experience with John, Trevor and Andrew while shopping for a mini-van. They were very helpful in explaining the features and costs of the vehicles at which we looked and we experien Andrew while shopping for a mini-van. They were very helpful in explaining the features and costs of the vehicles at which we looked and we experienced no pressure to buy from any of them. This is something new to us as in the past we have usually experienced high-pressure to buy from a car salesman. We are happy with the mini-van that we purchased and we think we got a fair deal, as we had already looked on the internet to compare prices before visiting Town & Country. More
My wife and I had a great experience with John and at T&C. John did a great job walking us through the options available, helping us find the right minivan for our family and giving us honest feedback on T&C. John did a great job walking us through the options available, helping us find the right minivan for our family and giving us honest feedback on models and options. The financing folks did a great job as well. More
My salesman did everything he could to secure the sale. The F&I guy was trying to pull a bunch of bullshit during the sale. Making us wait for 2 hrs on two different visits. After waiting on sunday the Aug The F&I guy was trying to pull a bunch of bullshit during the sale. Making us wait for 2 hrs on two different visits. After waiting on sunday the Aug 14th for 1.5 hrs to finally get the lease paperwork they came back at $493 a month for 39 months. No where near the advertised rates or the rate I had rec'd from a dealer in tacoma($431). Left by the time I arrived home I had an proposal for 72 months at $463 or lease at $431. Told John we will be in to sign at 5pm next day. Arrived at 5:30 the car was still being detailed. Waited over an hour to receive first proposal of 75 months at $463. F&I guy thought I couldn't read. Told them to straighted the price and interest rate or they could keep it. Waited another 40 minutes to finally get correct amounts. Then as papers were being signed we were told of two items thrown in. 5 year oil change and security stickers. Both were worked the purchase agreement. Charlie needs to be honest. He should understand that he doesn't need to hide this stuff. During negotiations there is a give and take. I would have had no problem paying for those items as they made corrections in other areas for me. Give me better interest rate I will pay for add ons as that helps you. John Martin was GREAT. F&I lived up to there reputation. More
The team at Town and Country was outstanding. This is the second time we have bought a Jeep from this dealership, and both times they have gone above and beyond to help get us the perfect car and for the the second time we have bought a Jeep from this dealership, and both times they have gone above and beyond to help get us the perfect car and for the best price and terms. More
I have purchased a lot of cars over the last 10 years from top manufacturers including Mercedes, Porsche, BMW and Ford. This is my first Jeep Grand Cherokee. We purchased this car over BMW and Mercedes from top manufacturers including Mercedes, Porsche, BMW and Ford. This is my first Jeep Grand Cherokee. We purchased this car over BMW and Mercedes almost entirely because of the faith I had in John Martin, our sales representative who was the most knowledgeable automotive engineering mind I have met in those 10 years. Its clear that John is an engineer at heart and hence spent the time to understand all technical details of the car and its differences from prior models. He understood the suspension, engine, electronics, systems, maintenance and service requirements. He even advised on fuel optimization. As I am an engineer, I like to know the majority of the items before I visit, and usually the sales rep can not tell me the level of detail I want, or try's to bluff and I have to resort to the web to get the detail I want. Not so this time. John knew detailed answers to all my questions. He also spoke clearly about trade in expectations, options and ideas. He put the customer first, worked quickly and efficiently with finance and make the process fun but predictable. He gave us what we felt was a great deal for our trade in, and made us feel like confident in our purchase. If there was a grading for an automotive sales rep, then he gets an A+. I will be sending many of my friends to John in the near future. Thanks John! More
Working with John was a pleasure, he is very knowledgable about the products and shows excitement in what he is doing. He comes accross as being very interested in the buyer not just a salesman, these chara about the products and shows excitement in what he is doing. He comes accross as being very interested in the buyer not just a salesman, these characteristics are not often found when purchasing a new vehicle. I would highly reccomend John and T&C to all my friends. More
This was my first time buying a car from a dealership, these guys made it stress free, hassle free and quick! they took great care of me! I started with an email inquiry with Ryan. Ryan's great attitude,e these guys made it stress free, hassle free and quick! they took great care of me! I started with an email inquiry with Ryan. Ryan's great attitude,excitement and professionalism conveyed over the emails is what made me choose to work with him-he didn't give me a few sentences and tell me to just come in and see him, he took the time to answer each question and even sent me pictures of a car I was interested in along with the vehicle specs. When I wasn't completely happy with the first car I tried, they got me into a GREAT car that I LOVE. Financing was so easy and worry free!!! Everything about my experience was so easy and painless! The whole team I worked with were professional and friendly and personable! I would HIGHLY recommend everyone to see these guys for your future auto purchases!!! I can truthfully say I will go back to them the next time I purchase a car :) More
These guys rock! Purchased a vehicle and later decided it wasn't right for me. Under the autonation used car program (3 days or 150 miles) return policy. The first offered to make the primary purchase r it wasn't right for me. Under the autonation used car program (3 days or 150 miles) return policy. The first offered to make the primary purchase right but then placed me into another vehicle better suited to me, with no hassles. These guys made this used car purchase very pleasant. Truly a place that cares about customer service and experience. I highly recommend seeing these guys for your next vehicle purchase. ~jeff More
i had to deal with several people as the first person I arranged a meeting with wasn't in on the day we agreed to meet. The second person I met with (Jeff McDonald) quit after our first appointment. Joh arranged a meeting with wasn't in on the day we agreed to meet. The second person I met with (Jeff McDonald) quit after our first appointment. John Miller was the final salesman who assisted me with the purchase and he did a fine job of spec'ing out the car I wanted. In the end I got exactly what I wanted -- at the price I wanted, and then some. More