Seattle Jeep

As soon as my husband, son and I walked into the dealership, we were immediately greeted. As my husband took my son to play with the toys, I explained what I was looking for. John Martin was intro dealership, we were immediately greeted. As my husband took my son to play with the toys, I explained what I was looking for. John Martin was introduced to me and I was told he was "the man to talk to" and I would be taken care of. He listened to what I was looking for in a Jeep Grand Cherokee and immediately went and looked into his inventory. John must have brought out 4 or 5 Cherokee's for me to test drive. Other lots we went to had us walk around the lot with them while it was freezing out instead of bringing the cars to us. As I was test driving all of them, he was able to answer any and all questions my husband or I had without any heistation, by far the most knowledgeable and professional sales man I have ever met. Each time we went back inside, he offered us water, coffee, cider, etc and let my 4 1/2 yr old son bring the toys to his desk. We chose 2 we were interested in and he immediately went to work to see what deal could be made, again in a very professional manner. We finally decided on one and began "the negotiation" process which again was very easy and professional. I appreciated the fact we were only dealing with John and the finance manager wasn't brought out to make the deal with. After going back and forth maybe a handful of times, we came to an agreement and decided to purchase the vehicle. In the meantime, my husband took my son to grab some quick dinner and brought it back to the dealership, he didn't have to but John let my son eat on his desk and not at any time seem annoyed by my 4 1/2 year old. While the papers were being drawn up I was talking to John and he informed me that he usually does not sell used vehicles, he mainly deals with the new inventory. The vehicle we purchased, was one he originally sold and took back as a trade in. He had provided me with all the history on the car before I even had to request it. This was as easy as it comes when purchasing a vehicle, John Martin was professional, friendly, he listened to my preferences and as I stated before as knowledgeable as they come. The dealership as a whole was very welcoming and receptive of my families needs. Not at any point did my husband or I feel pressured into purchasing a car that night or into a deal we were not 100% comfortable with. I would without a doubt recommend this dealership to anyone who was looking for a car. This without a doubt is why I am rating this dealership a 5 all the way around! More

Mark was hilarious and Trevor was extremely helpful. Both of these guys did a great job keeping us there and interested. We originally went to look at a used Jeep Patriot but they turned us on to a brand new of these guys did a great job keeping us there and interested. We originally went to look at a used Jeep Patriot but they turned us on to a brand new Jeep Liberty that was worth a descent amount more than was sold to us. These guys were not pushy or aggressive whatsoever and I'm truly glad my wife and I chose Town and Country as our last stop. More

Bought a Grand Cherokee with a great discount. Salesman is polite and not pushing. Offered financing and extended warranty at reasonable cost. Very good experience. Highly recommended. is polite and not pushing. Offered financing and extended warranty at reasonable cost. Very good experience. Highly recommended. More

Working with Jaye Fayed throughout the decision and purchase of our new 2012 Jeep Grand Cherokee Laredo was a pleasure! Mr. Fayed's attention to detail, our needs and budget made this experience compl purchase of our new 2012 Jeep Grand Cherokee Laredo was a pleasure! Mr. Fayed's attention to detail, our needs and budget made this experience completely enjoyable. Mr. Fayed took the time and trouble to extend his services to us after our purchase and we continue to work with him as new Jeep owners -- he has established a true client/sales relationship with us, and in today's hi-tech world this rarity is a jewel indeed. We will gladly return to Town & Country for service on our new Jeep and recommend this dealership with confidence to everyone. Please ask for Jaye Fayed if you are in the market for a vehicle. You won't be disappointed with any part of the process! More

Our Experience with Seattle: A++, our experience with the overall process (other dealerships, Dodge) (F--). We initially wanted a fully loaded 2011 Dodge Durange Citadel. I mean loaded. It had to have eve overall process (other dealerships, Dodge) (F--). We initially wanted a fully loaded 2011 Dodge Durange Citadel. I mean loaded. It had to have everything. I was lead to believe by the Bellevue Dealership and Dodge Online that the one I was getting did have it. It did not. I found out, after I rolled out that it was actually the wrong Stereo (430, not 730) and yes it's a big deal. We actually ended up working with Seattle to help resolve the issue. Dodge would do nothing about it and we have filed a complaint with the BBB. My wife took in my brand new (about a month old) Durango and while they were putting on the plates talked to John about the situation. Now we actually had talked to several other people, who were not able to help us and one person, who actually never got back to me on this. So although I am rating a 5, it is due to John and their overall help, but there was a little lack of follow through by one of their team members. Anyhoo. My wife worked with John who did what I wanted, got me a fully loaded 2012 instead. We put a little cash out of pocket, our payment was almost identical, they through in the maintenance etc. THe big thing I want to call out though is John Martin. The guy knows the cars, the equipment and how to explain it to people, without talking down to them. I couldn't be more happy with how things turned out. My new (new) car is gorgeous. It rides like a dream, the stereo is exactly what I wanted, and guess what... Thanks to John I actually know how to use it and he even gave us great feedback on suggested settings etc based on how I want to use it. Our experience with John and Seattle has been great. Charles in Finance...Amazing to work with Everything was easy etc. Again the only little downside was that I asked for getting into a 12 2weeks earlier and didn't have follow up on making that happen. John stepped in and took care of it. A++ in my book, and my Durango... Honestly... is amazing... Thanks John so much for your help and support. p.s. I immediately started recommending my friends and co-workers directly to John! More

Best experience at a car dealership by far. Trevor made it very easy and comfortable. Would definately recommend this place to friends/family. awesome experience. it very easy and comfortable. Would definately recommend this place to friends/family. awesome experience. More

John was amazingly knowledgable. He understood what we were looking for and did not stray from it. He helped us feel good about our purchase. were looking for and did not stray from it. He helped us feel good about our purchase. More

My experience with John (Martin) was one of the best I My experience with John (Martin) was one of the best I have had with a salesperson in any line of sales. He is not only knowledgable about the J My experience with John (Martin) was one of the best I have had with a salesperson in any line of sales. He is not only knowledgable about the Jeep brand, he is a in-the-know about competitive brands. For me this is the sign of a person who interested in what he is selling, no just sales. The car buying experience is fraught with pitfalls that people, including myself, go into with the idea that it needs to be a struggle of wills to get a good deal. Although, there was a fair bit of negotiation involved, John was good-natured and respectful of our needs. Thusly, the process was conciliatory and I walked out with a fantastic Grand Cherokee at a great price. And, we shook hands with mutual respect to boot. I will recommend John and his colleagues to my friends in the Seattle area when they are considering a car purchase. From Front Desk to Sales to Service to Finance it was a great experience! Sincerely, Trent Harris More

Went in looking for information on Wrangler Unlimiteds. John Martin was very helpful and described all the differences of the various models and was able to track down the EXACT car I wanted! i would de John Martin was very helpful and described all the differences of the various models and was able to track down the EXACT car I wanted! i would definitely recommend Town and Country Chrysler Dodge Jeep! More

My wife and I visited Town and Country last week to purchase a Wrangler Unlimited. Trevor did a fantastic job of finding vehicles for us to test and drive and he did an even better job of knowing when purchase a Wrangler Unlimited. Trevor did a fantastic job of finding vehicles for us to test and drive and he did an even better job of knowing when to call for help. John Martin was called in to assist. John is knowledgeable, he listens, he has a sense of humor, he accounts for every detail and made this car shopping experience one to remember. Seriously, I've told a few people about our experience at Town and Country and how enjoyable it was. I've never had an "enjoyable" experienc purchasing a car, ever! John definitely went above and beyond the call of duty to find us the exact Jeep we wanted and he even delivered it to our home. Excellent experience! Thanks! More