Seattle Jeep

Overall, I had a good experience with the dealership. I feel like I got a good deal on the vehicle I purchased and am enjoying it so far. I did not mark "great" on many things because I feel like there is feel like I got a good deal on the vehicle I purchased and am enjoying it so far. I did not mark "great" on many things because I feel like there is always room for improvement :) More

Tiffany and Jaye are quite the duo! They were great to work with, as was the entire friendly and helpful staff. I am (was) a Honda girl so I was surprised at how quickly I converted when Jaye shared his v work with, as was the entire friendly and helpful staff. I am (was) a Honda girl so I was surprised at how quickly I converted when Jaye shared his vast Jeep knowledge that propelled my purchase decision. Thanks! More

Dealership went the extra mile to ensure that we got exactly what we wanted and that we felt taken care of. Staff was very friendly and accomodating, and the atmosphere was pressure free. exactly what we wanted and that we felt taken care of. Staff was very friendly and accomodating, and the atmosphere was pressure free. More

Chris worked very hard to find me the car that I wanted at a price that worked for me. I usually dread working with car sales people, but Chris wasn't pushy, always listened and was extremely knowledgable at a price that worked for me. I usually dread working with car sales people, but Chris wasn't pushy, always listened and was extremely knowledgable about the various cars and options. Over the course of a month he helped me find the perfect car for me. More

I bought a car from T&C in Dec 2010. It was a great experience so I cam back. This is a great dealership and they honor their word. experience so I cam back. This is a great dealership and they honor their word. More

Found this dealership on the internet and visited Rairdon before coming to Town & Country. I had two very awful experiences with Rairdon and was absolutely excited to meet Deny who displayed a proffessional before coming to Town & Country. I had two very awful experiences with Rairdon and was absolutely excited to meet Deny who displayed a proffessional, positive, and honest review of all the Jeeps in inventory. He gave me an opportunity to drive all Jeeps to get an overall feel for what I was looking for, and found the very item I needed. I want to congradulate the dealership on the through detail they gave of my new vehicle (a used 2004 Liberty) as cleanliness of the vehicle was very high on my list of desirables. I will certainly visit Town and Country again when I'm in the market for a new or used vehicle, and recommend that my friends visit this dealership first when looking for a vehicle to purchase. More

John Martin has changed the way I feel about purchasing a new Jeep. The quality of service received is worthy of a gold metal performance. John is truely a professional at his job. I spent 39 years in retail new Jeep. The quality of service received is worthy of a gold metal performance. John is truely a professional at his job. I spent 39 years in retail management at JCPenney and have come into contact with many sales professionals. John ranks high on the gold metal list. Charles also deserves recognition for the finicial expertise in closing the sale. Both of these individuals showed a caring and delightful manner while dealling with my wife and me. Gary Bell More

From beginning to end, I was treated with respect and everyone were so nice and accomodating. I truly appreciate all the hard work Chris Wilkinson put into getting me the car that I really want. He was everyone were so nice and accomodating. I truly appreciate all the hard work Chris Wilkinson put into getting me the car that I really want. He was extremely attentive, super nice and his sense of humor was comforting. I didn't feel pressured or got talked into something I was not comfortable with. He went above and beyond to make sure that my requests were met. My previous experience purchasing a car from a dealership was horrible at Rairdon Kirkland (www.dodgechryslerjeepofkirkland.com) where I purchased my car 2WD 2008 Jeep Commander. Rairdon's was extremely horrible, they lied to me and totally screwed me over with my purchase. The sales person I worked with - Mark Price was extremely fake and the general manager, Paul Young (who only said less than 10 words to me to tell me what my options were) was extremely condescending. Overall, it was a very upsetting experience and I was really reluctant to go through another vehicle purchase at a dealership. Due to that fact that I left Rairdon's with a car I was really unhappy about I was determined to find the car I really want - white Jeep Commander 4WD w/ 3rd row seating option - and I was able to find one at Town and Country via their website. I made an appointment to see Chris Wilkinson, I was nervous at first but after a few minutes of talking to him I felt good about my interaction with him because he was super helpful, full of knowledge and easy to talk to. Mike was extremely helpful as well, he assured me I'd leave the place happy and way better experience than my experience at Rairdon's in which I did leave Town and Country feeling satisfied. Charles Kim in the finance department was super helpful as well and was able to find me the best bank rate/loan to best fit my financial needs as well as meet my "realistic payment/budget". Charles also gave me further information on how I can refi in the future and possibly lower my payments and he also assured me that he will continue to find me a better bank rate in the next 24 hours. Both Mike and Charles understood my financial needs and was more than willing to work with me in sticking to my budget - I didn't feel pressured at all committing into something that's not realistic for me down the line. Over all, my experience at Town & Country was excellent and I left the dealership satisfied with a car I really want. I would highly recommend this place to anyone and I've already referred some of my friends for their future car purchases - In my opinion, this place definitely counters your stereotypical mean car dealership sales person. Thank you Chris and Thank You Town & Country for making my car buying experience not-so-stressful and satisfied. More

We had a great experience for the second time with John Martin. John is very professional, dedicated to providing customer service (rather than just making a sale) and went above and beyond to ensure both Martin. John is very professional, dedicated to providing customer service (rather than just making a sale) and went above and beyond to ensure both a sale and satisfied customers. He worked tirelessly to find the right vehicle and make a deal that we were happy with - and this took a few months! John also made sure to put us on a service team that he knew would meet our needs and made up for some negative experiences we had with a previous sale and service. John really knows his inventory and the vehicle that best meets the needs of the buyer and has no problems working overtime to make sure the customer is happy with the final decision. John was very concerned that I was happy with the purchase (not just my husband) and was genuinely happy to hear that I was. I would recommend John with no hesitation to anyone who was in the market for a car - new or used. More

Brent was very helpful and knowledgeable. He worked hard to make sure I went home with the vehicle I wanted. Plus he never made me feel pressured into buying. to make sure I went home with the vehicle I wanted. Plus he never made me feel pressured into buying. More