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Seattle Hyundai - Service Center

Seattle, WA

4.7
236 Reviews

236 Reviews of Seattle Hyundai - Service Center

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April 01, 2024

During the oil change, I was told the car turned on. I wonder if it was a mechanic mistake as I did not start it remotely. Does the mechanic have music on, earbuds in, so he didn't realize the car was o More

by FREDERICKDOWNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrysler Saturday male worker was helpful
Apr 03, 2024 -

Seattle Hyundai responded

Hi Frederick, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager David Granger, at david@seattleautofamily.com when you have a chance. Thank you.

March 31, 2024

Helpful for the service and all my questions were answered. It would be better if scheduling the service was easier on the online portal. More

by KARYN.BENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez
Apr 03, 2024 -

Seattle Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

March 31, 2024

Very quick and professional service. Was in and out with ease. No complaints on my part. More

by jable1322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Seattle Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

March 30, 2024

Prompt, accurate, comprehensive service. Marco estimated the time it would take to service down to the minute. Total time to service my car was an hour - fastest I’ve experienced. Marco was More

by ericdanielthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Seattle Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

March 29, 2024

When in for a LOF, Marco (at desk) did not give me the routine inspection printout or discuss the results. He also did not follow up on whether my tires were low even though I said the low tire light was More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco D.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Seattle Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. We will use this as an opportunity to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

March 29, 2024

A great service team and Marco was amazing! Deeply grateful for his expertise. He explained a lot and made the process that much smoother. More

by LARA.L.BRADSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Seattle Hyundai responded

Hi Lara, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

March 22, 2024

The team was very efficient in getting my recall updates completed. They were also friendly and communicative More

by beck.kate7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Crosby
March 19, 2024

Marco always has the best attitude every time I visit the location. Happy with the service, I will be back. More

by DAVIDROTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2024

Marco was nice--helpful with the required service issue I brought it in for and informative about another Hyundai recall campaign that affects me and my car. And the service took less time than he had warned More

by cdiacono
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Crosby
March 17, 2024

Now that Brian is gone I have no faith in assistance with my current vehicle issue. More

by LLOYDJBRANDT
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Crosby
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