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Seattle Hyundai - Service Center

Seattle, WA

4.6
264 Reviews

264 Reviews of Seattle Hyundai - Service Center

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September 24, 2023

They fixed up the recalls and other issues with my car, a fairly straightforward task. More

by KEEGAN.WANTZ
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Crosby
September 24, 2023

John Ireland was great. He listened to me and made sure I purchased the vehicle that I wanted. He was patient as I had to be on a conference call and he indulged me and hubb More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Walen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonn Ireland
September 22, 2023

Reception at the dealership was warm and very accommodating. The sales person explained the details of the car very well. More

by MEZOHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustaf Abdulkadir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Crosby
Sep 22, 2023 -

Seattle Hyundai responded

Hello, and thank you for your great five-star review! We are overjoyed you found our reception accommodating. Our Sales Team strives to be informative to ensure all questions are answered and all details are thoroughly explained. We hope to see you at Seattle Hyundai again in the future.

September 22, 2023

Prompt and courteous service manager. Clean new facility and waiting room. No complaints so far. More

by KEITHSEO
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Crosby
September 20, 2023

I had a great experience here, I used to go to the one in Everett, had a terrible experience and changed. The service was quick and friction-free. Loved it :) More

by jel0416
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Crosby
Sep 23, 2023 -

Seattle Hyundai responded

Thank you for taking the time to leave your five-star review! We are happy to learn that you received quick service from our Service Department at Seattle Hyundai and we hope to work with you again in the future.

September 19, 2023

Mr Domingo has alway been great to me, gets me in when the cars needs it, keeps me informed about the status of my car. I have never been treated this great in my life. More

by ISAI.LEMUS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

Everything was top notch, check in was quick, service took exactly how long was told it would,. More

by jaydeerhino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name, don't have paperwork handy
Sep 23, 2023 -

Seattle Hyundai responded

Thank you for taking the time to write about your top-notch experience. It's rewarding to learn that our Service Team took care of you and your automotive needs in a timely fashion. We hope that you will continue to choose Seattle Hyundai in the future!

March 09, 2023

After posting some negative reviews because of some terrible service I received here, the GM David called me. David switched me to a new service advisor and got me scheduled for a service appointment, More

by seattleguy
Recommend Dealer
Yes
Employees Worked With
David
Mar 11, 2023 -

Seattle Hyundai responded

Hello, Thank you for sharing your review with us at Seattle Hyundai. We are glad we could speak with you and properly address your feedback. If there is anything else you need or would like to discuss, please feel free to reach out. Best regards, Thi Nguyen General Manager (206) 418-5068 customercare@hyundaiseattle.com

February 27, 2023

My "service advisor" Marco cancelled my oil change appointment because I left a negative review of his terrible customer service. This is what you can expect from this dealer - pure trash. The GM ther More

by seattleguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Seattle Hyundai responded

Thank you for sharing your feedback. Our goal here at Seattle Hyundai is to make sure every customer drives off our lot with a positive experience. I would appreciate the opportunity to speak with you regarding this matter. Please contact our Customer Service Team at (206) 362-9500 so that we may discuss this further. Best, Customer Service Team (206) 362-9500

February 08, 2023

I would give zero stars if I could. Awful dealership, very very shady people. I would avoid at all costs. I have had multiple bad experiences with their service department despite the f More

by seattleguy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco D.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Seattle Hyundai responded

I would like the chance to speak with you to learn more about your service experience with us here at Seattle Hyundai. Would you please contact me at your earliest convenience? Thank you, Thi Nguyen General Manager (206) 418-5068 customercare@hyundaiseattle.com

Feb 10, 2023 -

seattleguy responded

I already left you a message, have not gotten a call back.