Seattle Hyundai - Service Center

The experience was fine, the car got fixed. But I wouldnt say the customer service is great in terms of general friendliness and customer experience. I was told to pickup the car at 3pm and bef But I wouldnt say the customer service is great in terms of general friendliness and customer experience. I was told to pickup the car at 3pm and before 4:30 pm. I was on the bus at 3:30 to pick up my car when i received a call that it wasnt ready. That was inconvenient. Transportation in seattle isnt the best and its important to be considerate of peoples time and finances. I was told the total price to get the car fixed was 520$ but I did not know that this was on top of the 300$ cost of the window. That couldve been a lack of being more detail oriented on my part. But if I wouldve known the service was going to be that costly i wouldve gone somewhere else. In the future I would purchase the part from the dealership and get the service done elsewhere and somewhere more convenient because overall the customer service wasnt that great for a dealership. But again, I dont have much to compare with. More

The service was great and they were able to accommodate me and my needs - 5 star for that. It was impossible to get through on the phone. Tried 6 times and left a voicemail. I finally had to drive to the c me and my needs - 5 star for that. It was impossible to get through on the phone. Tried 6 times and left a voicemail. I finally had to drive to the center to make/revise my appointment. The frustration of not being able to get through to talk to someone live is such that I wouldn't recommend it. More

Your service manager haz been nothing short of awseome when dealing with me. He also gelpef setup an appointment to get a new car when we realized mine would not be worth fixing. when dealing with me. He also gelpef setup an appointment to get a new car when we realized mine would not be worth fixing. More

Excellent service. Took into account our specific needs and was honest about cost and timing. Took into account our specific needs and was honest about cost and timing. More

Everyone was kind and courteous. Service was fast and thorough. No complaints from me at all. Service was fast and thorough. No complaints from me at all. More

i dont believe i met Brian Crosby. Good experience overall. Long wait time but workers expedite it. Good experience overall. Long wait time but workers expedite it. More

Always helpful and friendly Brian is there for us. We keep coming back for the great service. We keep coming back for the great service. More

Brian Crosby Knows his business! He is very cordial and makes it easy to understand what's happening with my car!I I have known him since I brought my car in 2013! He is very cordial and makes it easy to understand what's happening with my car!I I have known him since I brought my car in 2013! More

Good and courteous service from this dealership . a b c d e f g h i a b c d e f g h i More

Excelent attention! Marco was very professional and had my car ready in no time ! Will be back! Marco was very professional and had my car ready in no time ! Will be back! More