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Seattle Hyundai - Service Center

Seattle, WA

4.6
260 Reviews

260 Reviews of Seattle Hyundai - Service Center

Sort by
April 06, 2024

It’s fine, although the delay on Service appointments is problematic. Parts are rather pricey. More

by mondorbn
Recommend Dealer
Yes
Employees Worked With
Marco D.
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2024

Within walking distance, great customer service, and completed service as estimated. Will definitely be a returning customer. More

by rmonte69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Crosby
April 05, 2024

Customer service was exceptional from Martin in the service department. He listen to my problem, provided me with solutions and made it happened😊. I would highly recommend Seattle Hyundai!! More

by Paty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin in the service department!
April 03, 2024

I recently had an oil change and general maintenance done on my car and was thoroughly impressed with the excellent service quality. The work was not only completed speedily and promptly, but Marco and the s More

by Xanthia V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

During the oil change, I was told the car turned on. I wonder if it was a mechanic mistake as I did not start it remotely. Does the mechanic have music on, earbuds in, so he didn't realize the car was o More

by FREDERICKDOWNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chrysler Saturday male worker was helpful
Apr 03, 2024 -

Seattle Hyundai responded

Hi Frederick, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager David Granger, at david@seattleautofamily.com when you have a chance. Thank you.

March 31, 2024

Helpful for the service and all my questions were answered. It would be better if scheduling the service was easier on the online portal. More

by KARYN.BENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rodriguez
Apr 03, 2024 -

Seattle Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

March 31, 2024

Very quick and professional service. Was in and out with ease. No complaints on my part. More

by jable1322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Seattle Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

March 30, 2024

Prompt, accurate, comprehensive service. Marco estimated the time it would take to service down to the minute. Total time to service my car was an hour - fastest I’ve experienced. Marco was More

by ericdanielthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Seattle Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

March 29, 2024

A great service team and Marco was amazing! Deeply grateful for his expertise. He explained a lot and made the process that much smoother. More

by LARA.L.BRADSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Seattle Hyundai responded

Hi Lara, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

March 29, 2024

When in for a LOF, Marco (at desk) did not give me the routine inspection printout or discuss the results. He also did not follow up on whether my tires were low even though I said the low tire light was More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco D.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Seattle Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. We will use this as an opportunity to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! David Granger General Manager david@seattleautofamily.com

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