Seattle Hyundai

The proof of excellence comes only after a problem or issue arises. How does the business respond? I had an unusual issue come up two weeks after I purchased a new car. Everyone in every department I w issue arises. How does the business respond? I had an unusual issue come up two weeks after I purchased a new car. Everyone in every department I worked with went above and beyond to make sure I stayed a happy customer. I've purchased a lot of cars from a lot of dealerships over the years. This dealership just couldn't get much better. More

My salesperson was very helpful, no high pressure, very attentive. No nonsense negotiation, a great price, ($1000 cheaper than the nearest competitor!), a great experience! attentive. No nonsense negotiation, a great price, ($1000 cheaper than the nearest competitor!), a great experience! More

An internet auto purchase was a new experience for us. I am a 72 year old “non techy” person who went into this with fear and trepidation. Ariel Bravy and Hyundai of Seattle made this auto buying experienc am a 72 year old “non techy” person who went into this with fear and trepidation. Ariel Bravy and Hyundai of Seattle made this auto buying experience the best we have ever had. They went the extra mile (literally) and found the car we wanted. When we arrived to pick it up the greeting was friendly and courteous, the paper work was prepared ahead of time, the car was beautifully detailed and the checkout was thorough. I cannot recommend Hyundai of Seattle highly enough. It was an unexpected and most pleasant experience. More

I bought the car over the Internet. I was please with the service and integrity of the sales staff. I have complete trust in their honesty and responsiveness. The deal went smoothly when I arrived to pick u service and integrity of the sales staff. I have complete trust in their honesty and responsiveness. The deal went smoothly when I arrived to pick up the car. Bob Royce went above and beyond to make the transaction a smooth one. The car is excellent and I'm enjoying it. More

Ariel was a dream to work with. He made our sale so stressfree. He's had the car clear and ready to go when we got there. He's the best. stressfree. He's had the car clear and ready to go when we got there. He's the best. More

I sent the quote on website. I guickly get the reply from the Ariel Bravy. He helped me find the car I want. Ariel is very nice to answer all the questions I have. the Ariel Bravy. He helped me find the car I want. Ariel is very nice to answer all the questions I have. More

Everyone was extremely friendly & helpful. I dreaded looking for a car because I didn't want to endure the high pressured sales people. I felt no pressure from this dealership. They really went the ex looking for a car because I didn't want to endure the high pressured sales people. I felt no pressure from this dealership. They really went the extra mile & kept checking back with me to see if I had any concerns. When there was a mix up with the new license plates, they sent a driver to personally deliver them to me when I lived 2 hours away. They also refunded the money I had paid for licensing because of the mix up! I definitely recommend this dealership! More

I purchased a 2006 Hyundai accent from these guys today and they made it extremely easy. I have spent the last several weeks researching what car I wanted for my first vehicle purchase, where I could find and they made it extremely easy. I have spent the last several weeks researching what car I wanted for my first vehicle purchase, where I could find it, and what I thought I could pay. I went in wanting to test drive both a 2010 and 2006 accent, and I eventually found I like the 2006 better of (of course) the price was better. I appreciated that after allowing me to test drive both of the cars I wanted and another, I was not pressured at all to go with the higher priced 2010 model. I made my decision and they respected it. When it came to financing, they got me a great low APR and made all the paperwork a snap. I was weary at this point, because things seemed too easy- I got the car I wanted, price I wanted, and no pressure at all from any of the salesmen I worked with to upgrade anything. Of course they offered me all the warranty types, but did not hard sell any of them and even told me that the lowest level warranty would be plenty for me- so I bought it. My only complaint is that I was made to wait for almost an hour while they were preparing my paperwork, but the dealership was very busy at the time and they apologized adequately for the wait. They let me hang out in what I think was an employee lounge and watch TV while they finished up with the guy before me. By the time I was done, it was 9:45 pm, 45 minutes after they close, but they were happy to stay with me the whole time. They even offered to drive me to my bus stop (which I declined as the stop was very close by) because it was so late. Overall, it was a pleasant first car-buying experience and I am excited to be off of Seattle Transit for a while! More

I have been working with Dan Bailey on a warranty issue involving paint chipping and flaking off the bumper of my Hyundai Sonata. I wanted to make a point of filling this form out because of his fantastic involving paint chipping and flaking off the bumper of my Hyundai Sonata. I wanted to make a point of filling this form out because of his fantastic customer service. Not only does Dan go the extra mile, but he makes the service process as easy as possible for the customer. He is knowledgeable and extremely friendly, and truly embodies a customer first approach. While this is the first time I have filled out a survey, every time I have been to the service department I would give Dan and his service time nothing but perfect marks and great feedback. Dan keeps me a loyal customer of Seattle Hyundai and him and his staff are the reason I recommend this dealership to all of my friends. Eric Wilson More

Worst customer service ever!! Bought a 2011 Tucson from this place. Then last weekend the vehicle rear passenger window was busted out. Called the dealership to get the window replaced. I get there and the this place. Then last weekend the vehicle rear passenger window was busted out. Called the dealership to get the window replaced. I get there and they sit me in a waiting room for over and hour before they tell me the ordered the wrong window and that they need to keep the vehicle overnight. This is not the first time this has happened, and I always end up taking more time out of my work in order to help them. They send me down the street to Enterprise and put me in a rental for the evening. But before doing so I asked dealership and the service manager to test the security system. The guy walks me out to the car, rolls down my window and locks the vehicle. He then opens the door....and guess what....the alarm and security system failed to activate. Now i'm being told by him that the dealership and manufacturer are not responsible for the system not going off, and that I am liable for the vandalism of the vehicle. So one window is $700....and now I have to find someone who can install a WORKING Alarm and Security System. More