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Seattle Hyundai
Seattle, WA
876 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 876 reviews
February 11, 2021
I wanted to love this place. The car I got was a great price (although the car WAS falsely advertised at a price that they were initially unwilling to sell the car for). My salesperson was great INITIALLY price (although the car WAS falsely advertised at a price that they were initially unwilling to sell the car for). My salesperson was great INITIALLY. However, after I took the car home, I noticed that when the car was being detailed prior to me driving it off the lot, someone scratched the paint on the back emblem while attempting to remove the plastic wrap. I called and voiced my concerns, and it was arranged that I would get an estimate on the repairs and the dealership would pay for it. This was great, and I was happy. However, it is now over 1 month later since I bought my car, and my car is still not fixed. It took several weeks for the salesperson to "talk to his manager" and "talk to Ford" about the estimate. He tried multiple times to get me to drive to Seattle for the repairs (I live over 250 miles away and work 6-7 days a week, which I told him multiple times), and I kept explaining why I couldn't. He called me the other day and told me to call Ford and have them bill Hyundai. I told him multiple times that I could not have Ford do that and that he would have to do it himself. He kept insisting I call Ford. He eventually said, "do not press me. I am working for YOU and helping YOU." I contacted the dealership via email later about my plates and mentioned that it seemed as though my salesperson didn't want to help me while on the phone, and my salesperson proceeded to text my phone (since we had not been conversing through official routes of communication such as the company phone or his company email, which I would have preferred) and tell me that he was not unkind on the phone but if yelling at him made me feel better, then he was happy for me. I felt that this was very unprofessional. In the same text, he told me my plates were mailed to me; however, someone from the dealership called me today and said they had not been mailed yet even though he told me they were mailed out 2 days ago. On the same phone call, I mentioned the unprofessional text message the salesperson sent to me, and she said, "Oh yes. That is Sa'ad." I got the impression this is not the first time he unprofessionally communicated with customers. I only give the dealership 2 stars because of the lady that called me today. She was nice and willing to help me. I have been patient for over a month waiting for my car to get fixed, and my car is not even scheduled to get fixed for another month or so. Additionally, no rental has been arranged for me whether it be in through the dealership or a second party rental company. I was welcomed to drive to Seattle AGAIN to get a rental though free of charge. Lucky me. I would reach out to the sales manager if I thought they would even care about my subpar service from my salesperson. More
by Tori
Employees Worked With
Sa'Ad Hussein
January 22, 2021
I had a wonderful experience buying a pre-owned truck here. Mustaf is assisting me still to see that every thing I want is taken care. I truly appreciate the customer service I am receiving. This is the here. Mustaf is assisting me still to see that every thing I want is taken care. I truly appreciate the customer service I am receiving. This is the 2nd time I have bought a car from Hyundai and I am grateful also for the warranty! This has been a 5 star experience for me! Thank You Hyundai! Thank you Mustaf. I will continue to come back. :) Amber Hall More
by Dex
Employees Worked With
January 17, 2021
We called and spoke with Cedric. He provided the information we asked for. When we arrived he had the two vehicles waiting for us. Cedric was pleasant to work with and worked hard for us to make the information we asked for. When we arrived he had the two vehicles waiting for us. Cedric was pleasant to work with and worked hard for us to make the deal we wanted. We ended up purchasing tje vehicle we wanted. Thank you Cedric More
by hOOt
Employees Worked With
Cedric Marigman
January 08, 2021
I cant even give 0 star to this place , Even in covid they do not care about hygiene plus They don't care about scheduled meeting either , I had appointment with Ashley who wasn't even there when reached they do not care about hygiene plus They don't care about scheduled meeting either , I had appointment with Ashley who wasn't even there when reached there , I had to talk with Les who was really rude about selling the car and when I show about agreed price he declined to comment on final pricing and was like come in evening we will discuss pricing , I am never coming to such dealership and may be never buying Hyundai car. And let me quote Ashley from email : "We never lose business over price though so I am sure if you come in and decide that you like the vehicle and want to take it home we can come to an agreement." This was the worst possible sales meeting. More
by Patel
December 16, 2020
Saad was great. He helped me great the best price possible on the car. He is very polite and I am grateful he assisted in my first car purchase possible on the car. He is very polite and I am grateful he assisted in my first car purchase More
by Girish
Employees Worked With
Sa'Ad Hussein
December 16, 2020
Did most of the negotiations through email which was fine. They were quick with their responses. Went in, signed papers and it was overall pretty easy. However, they should renovate their building, seem fine. They were quick with their responses. Went in, signed papers and it was overall pretty easy. However, they should renovate their building, seems really old. More
by 20Sonata
Employees Worked With
Sa'Ad Hussein
December 12, 2020
Sa'ad was super helpful in helping me find the car I actually wanted, and didn't pressure me. I went around a looked at a few different cars in the area, but the service here was way better and more per actually wanted, and didn't pressure me. I went around a looked at a few different cars in the area, but the service here was way better and more personable. The cars were great to drive, and I really appreciate Ashley, and everyone working to get me a payment plan that works for my budget, but still gets me a really nice car and great warranty. Brian was great in walking me through all the paperwork, keeping it simple, but explaining everything. Would definitely refer people here. More
by Ryanpeplow
December 07, 2020
Sa’Ad is absolutely wonderful to work with. I have purchased two vehicles from him in the last 3 months because of his superior customer service, product knowledge and attention to detail. purchased two vehicles from him in the last 3 months because of his superior customer service, product knowledge and attention to detail. More
by J. Lauren
Employees Worked With
Sa'Ad Hussein
December 02, 2020
Thank you Sa’ad for helping me get my new Tucson! I appreciate the transparency and for being so knowledgeable. I was hesitant at first but he and Chris helped get me a deal I couldn’t resist :) appreciate the transparency and for being so knowledgeable. I was hesitant at first but he and Chris helped get me a deal I couldn’t resist :) More
by shaunice
Employees Worked With
Sa'Ad Hussein
November 28, 2020
super friendly people here. great atmosphere and. it isnt stale and boring like other dealerships i've been to in the past. its actually fun! plus sa'ad is a cool dude and puts in the extra work ;) stale and boring like other dealerships i've been to in the past. its actually fun! plus sa'ad is a cool dude and puts in the extra work ;) More
by splatterfall
Employees Worked With
Sa'Ad Hussein
