Seattle Hyundai

After posting some negative reviews because of some terrible service I received here, the GM David called me. David switched me to a new service advisor and got me scheduled for a service appointment, terrible service I received here, the GM David called me. David switched me to a new service advisor and got me scheduled for a service appointment, thank you David. More

My "service advisor" Marco cancelled my oil change appointment because I left a negative review of his terrible customer service. This is what you can expect from this dealer - pure trash. The GM ther appointment because I left a negative review of his terrible customer service. This is what you can expect from this dealer - pure trash. The GM there says "he wants to talk with me" about the poor service but of course he doesn't answer his phone or return any call. If you go to this dealership expect the worst. More

I would give zero stars if I could. Awful dealership, very very shady people. I would avoid at all costs. I have had multiple bad experiences with their service department despite the f Awful dealership, very very shady people. I would avoid at all costs. I have had multiple bad experiences with their service department despite the fact I have spent more than $60k there on 2 new vehicles. They will not answer the phone will not call you back until you beg the receptionist to physically find your "service advisor" and ask them to call you. I left a poor review for them in 2022 and today my "service advisor" cancelled my oil change appointment (my wife found out when she called to confirm) my "service advisor said to her, "well you left a bad review so I cancelled your appointment." That is all you need to know. More

Not the kind of dealer I'd recommend. I picked out a car and said I'd buy it. Rather than the manufacturer's sticker with the list price, I was presented with a sheet they cooked up on I picked out a car and said I'd buy it. Rather than the manufacturer's sticker with the list price, I was presented with a sheet they cooked up on their laser printer showing the "market value" of $6,500 above factory price. I negotiated that down a bit (still willing to pay a premium above Hyundai sticker) and shook hands on the deal. Then they stated I am required to take their special 8% loan "to help make up for the discount I'm getting" (even though I have excellent credit!). I offered to just pay cash instead, they said no deal, so I left. This is exactly why the continued existence of local dealerships will hopefully come to an end, and we can just buy cars on our phones and do business directly with the manufacturer. More

THE WORST SERVICE DEPARTMENT, the absolute worst. They do not answer the phone, they do not call you back, you have to beg the receptionist to hand carry a note to your service advisor if you want an They do not answer the phone, they do not call you back, you have to beg the receptionist to hand carry a note to your service advisor if you want an update. My car is under warranty and they tried to deny me a rental car which I was entitled to, my service advisor said he had to call the "district manager" for approval after I insisted. First they said 3-5 days to get the needed parts, 5 days later no update. Now after literally calling 5 times they tell me 7-10 days to get the parts. I bought my car new there and I still get terrible service, I will not make that mistake again. AVOID. More

I've been buying new cars for over 40 years , I haven't been involved in such disrespectful & lying ways in years . My first visit was with Ahmed Ahmed , He told me we were close to a deal & he would get r been involved in such disrespectful & lying ways in years . My first visit was with Ahmed Ahmed , He told me we were close to a deal & he would get right back to me . I spent the next 5 days trying to get a hold of him , with no response . After a week I went back to the dealership & talked to Cedric ( Sales Manager ) I told him what I had been through & he said he was sorry & that he was going to take care of me . I don't know that in 40 years I have ever been lied to & insulted Like that before . So sad that he would think that I was such a fool to go for his Bull**** . I would never tell anyone to go to this dealership . The public needs to check around , their are some honest Dealerships out there . More

Beware of the BAIT AND SWITCH. They agreed on the price of the car and "just happened" the car sold "ten seconds" before my daughter came in to buy the car at an agreed price. Of They agreed on the price of the car and "just happened" the car sold "ten seconds" before my daughter came in to buy the car at an agreed price. Of course, she could buy another model with "convenience package" that would pad 1,500 more to the price. Do not recommend such slimy sales tactics. More

My 2021 Sante Fe with 10k miles on it has a very dangerous gas leak. I lease this at Seattle Hyundia. They said they couldn't get in in until late October! I tried to have it towed there and AAA wou dangerous gas leak. I lease this at Seattle Hyundia. They said they couldn't get in in until late October! I tried to have it towed there and AAA wouldn't take it because of the danger. Tried 3 other Hyundai dealerships and no one has any service openings. This is a critical very dangerous defect in a new expensive car. Worst dealership/company ever. They're quire accomodating when they're selling you something. I had to call the national Hyundai customer service line to even schedule my required first oil change because these xxxxxxxx never answer the phone. Now my car's going to blow up. I'm looking into ways to sue. More

What an amazing experience with this team. They were warm, welcoming and so accommodating. My day went longer than planned, and they offered me a back room to take a work call, offered water a They were warm, welcoming and so accommodating. My day went longer than planned, and they offered me a back room to take a work call, offered water and options on how to best purchase my vehicle. The financing was simple and easy. No pressure, just over the top client service. I was evening running late to an appointment and left my wallet. They called me 3 times to make sure I knew I left it, and stayed after closing for me to come back and get it. I will come back every time I am in the market for a Hyundai! Zia was wonderful on the sales team and Amanda was a breath of fresh air on the finance dept. More

If I could give 0 stars - I would. Had a written deal and they sold the car to another buyer who offered to pay more than my agreement. Beside myself. Avoid this dealership. Had a written deal and they sold the car to another buyer who offered to pay more than my agreement. Beside myself. Avoid this dealership. More