Seattle Hyundai

BIG TRAP with awful sales tactics. [This is first time in my life i am writing a comment/review]. This place is awful. No respect to customers. It was a very bad experience to me which [This is first time in my life i am writing a comment/review]. This place is awful. No respect to customers. It was a very bad experience to me which i cant post it publicly here. Better avoid this place. If you are a first time car buyer then please go to a different dealer. They will trap you bigggg by their sales tactics. More

DISHONESTY AND INCONSISTENCY!!!! THIS IS SOMETHING IMPORTANT YOU NEED TO KNOW BEFORE YOU COME TO THIS PLACE! Initially, I want to thank John who is an excellent sale man for intro THIS IS SOMETHING IMPORTANT YOU NEED TO KNOW BEFORE YOU COME TO THIS PLACE! Initially, I want to thank John who is an excellent sale man for introducing the car to me, which I really had a great experience test-driving the car. On this past Sunday, April 14th, I went through the offer and finance with Brandon who I thought should be the manager of this place. Brandon nicely and straightforwardly offered me a price which made us come to an agreement after 15 minutes negotiation of the price and finance-wise. Moreover, I did double check with him the price would be the final out the door price, and all I need to pay is the price that he showed me. In the meantime, I promised him I will come back on Tuesday to put down the payment that I should. (I have all the records and the emails!!!!!) HERE COMES THE BOMBER!!! Tuesday!!!!!! On April 16th, I, along with my brother and my sis-in-law, drove 45 min to get there to pay for the car. When I showed the business card which Brandon wrote down the Out-the-door Price on it to a sale man because Brandon was off that day. Then, the sale man didn't talk much, instead, he directly came up to the manager and talked with him for a LONG WHILE!!! After that, the only thing I was told is************** "I am sorry that I think there was probably miscommunication between you and Brandon with that offer, and we cannot offer the price for you. If we did, we are gonna lose thousands of dollars of the deal."************* Are you kidding me or did you guys just want to fool me around? You guys made the offer for me and now, you told me that you guys cannot sell the car for that price? Is that how you guys make for your business? It is so frustrating and TOTALLY A WASTE OF MY TIME to have business with you guys. Thank you, Hyundai, for letting me know how you guys did the business with your customers. IT SUCKS!!! Business without honesty and consistency is no longer a successful business! Congratulations! You guys lose another potential customer FOREVER. I guess that's also why you guys don't have a good reputation on this land. BYE! More

Out of town Tucson Purchase We traveled to pick up our 2018 Tucson and overall had a positive experience. We negotiated the deal before we arrived; however it took us two and a h We traveled to pick up our 2018 Tucson and overall had a positive experience. We negotiated the deal before we arrived; however it took us two and a half hours to leave the lot even though we weren’t financing. The deal ship knew we were picking up the car and yet when we arrived they only had one working key for the brand new car. As we are from out of town this was a bit of an inconvenience; however they agreed to pay for a new one at our local dealer. John was helpful and didn’t try to change our deal or sell extras. Overall I would recommend the dealership and John, the warranty is great, Hyundai is really standing behind their cars. More

Amazing Staff Thankful for this amazing team of men! Let me start with Darren my sales manager and Fred in finance. I had a horrifying experience at another dealer Thankful for this amazing team of men! Let me start with Darren my sales manager and Fred in finance. I had a horrifying experience at another dealership over a two week span. Nervous and not wanting to put much trust into another dealership I gave Hyundai of Seattle a chance. Darren and Fred went above and beyond what a normal sales and finance do by not only explaining the way the process should work, but worked with the company who had already approved me at the previous dealership and made an unbelievably stressful situation, completely stress free. He kept me in formed of the whole process and where we were with the loan process until it was completed. The next step, the finance manager to complete paper work. As all of us know this is probably the most stressful as they typically just throw the papers at you, completely different story with Jeff. He not only allowed me to actually read everything over he didn't rush me to sign anything and answered questions that I had. After everything was said and done and I was walking out the general manager introduced himself to me and had a great conversation. I cannot thank this team of guys for making me feel comfortable in a situation that is stressful but given my situation it was elevated. I will be back to see these guys and will recommend them to anyone who is in need of a new or used car. More

Perfect car shopping experience Gordon did not pressure, there was no stress and the experience was very friendly. Everything went perfectly...I highly recommend this place if you ar Gordon did not pressure, there was no stress and the experience was very friendly. Everything went perfectly...I highly recommend this place if you are thinking of buying a new car. More

Mission Complete Michael and James were a great help, loan officer was willing to work with me even though my credit isn't the best. Got me in a brand new car though! Michael and James were a great help, loan officer was willing to work with me even though my credit isn't the best. Got me in a brand new car though! More

Brand new car I like this dealership and you guys have the best staff Kevin is awesome he worked with me got me into a car I would highly recommend this to friends I like this dealership and you guys have the best staff Kevin is awesome he worked with me got me into a car I would highly recommend this to friends to come here More

We visited Hyundai of seattle to buy an elantra sport model The customer service exceeded expectations. The whole process was completed in few hours and we took the car on same day. Highly recommend Richard and The customer service exceeded expectations. The whole process was completed in few hours and we took the car on same day. Highly recommend Richard and his team. More

Great Staff Everything was easy and quick from scheduling to checking in and then getting out the door. Will definitely be back. New to the area so it’s nice to Everything was easy and quick from scheduling to checking in and then getting out the door. Will definitely be back. New to the area so it’s nice to know they are close by! More

Service oil change Very friendly and very good service . Pickup and drop service is good. Good discounts.Explain the car technical service details in a very good way. Very friendly and very good service . Pickup and drop service is good. Good discounts.Explain the car technical service details in a very good way. More