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Seattle Hyundai

Seattle, WA

4.5
878 Reviews
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14005 Aurora Avenue

Seattle, WA

98133

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Showing 879 reviews

November 27, 2023

This was a super quick and smooth transaction, everything you want in buying a car! We came prepared knowing the car we wanted but Charles was still extremely friendly, showed us some great functions we didn More

by RYANKSPRINGSTEAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Marigman, Charles Kim
November 26, 2023

Called and Hyundai was booked until next February. Recommend to go to next door Jeep. Called and no one answered phone, left message and no one called back. Walked in and was able to make an appoin More

by LUQI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gorge at Jeep
November 25, 2023

Les was very informative and helpful throughout the whole buying process. Really enjoyed buying my new car from Hyundai Seattle. More

by arafat0791
Recommend Dealer
Yes
Employees Worked With
Ashley L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Marigman, Les Foutz
November 23, 2023

I found a great car with a great price on the internet. Ashley helped me set up a test drive. Mustaf brought the car around, we drove it around and the car was perfect for us. Mohamud and his manager put t More

by wreckingrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustaf Abdulkadir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamud Mohamud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zia Mufti, Bari Bhurgri
November 22, 2023

Low pressure and knowledgeable staff. Financing process seemed transparent. I would recommend. I love my new electric car! More

by MARTIH0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Walen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zia Mufti
Nov 23, 2023 -

Seattle Hyundai responded

It's great to hear that you had a positive experience with your electric car purchase! Your satisfaction with the low-pressure environment and the knowledgeable staff, along with a transparent financing process, really underscores the quality of service you received. Enjoy your new electric car, and thank you for recommending the service to others!

November 22, 2023

It was great to work with Brian. He was prompt, thorough and very polite. Highly recommended! More

by O B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crosby
Nov 23, 2023 -

Seattle Hyundai responded

I'm glad to hear you had a positive experience! It sounds like Brian was professional and efficient, making the process smooth and enjoyable for you. If you need any further assistance or have more feedback, feel free to share!

November 22, 2023

Brian went above and beyond the call. He replaced a missing dust cap on my front left headlight assembly without being asked. Service was quick and clean. I'd give Brian an 11. When I More

by DENNIS.DILASCIO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crosby
Nov 23, 2023 -

Seattle Hyundai responded

It's great to hear that Brian provided excellent service. Such proactive and thoughtful actions certainly deserve recognition, and it's understandable why you would rate his service so highly. However, it's concerning to hear about your negative experience with the staff member at the front desk. Dismissing a customer's feedback and essentially accusing them of lying is not acceptable in any customer service environment. Your attempt to express gratitude for the service received, only to be met with skepticism and rudeness, is understandably frustrating. Please contact me at david@seattlehyundai.com David Granger General manager

November 21, 2023

Mohammud was great. Responsive & informative. Pleasure to work with. Good understanding of vehicle. No pressure...! More

by HANK15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamud Mohamud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Seattle Hyundai responded

"Thank you for your kind words! We're thrilled to hear that you had a great experience with Mohammud. His knowledge and no-pressure approach are indeed some of the qualities we value in our team. We appreciate your feedback and are glad we could assist you effectively. Looking forward to serving you again in the future!"

November 21, 2023

Everything was great! Staff is very nice and helpful, and the new remodel looks awesome! More

by MEAGHAN.FAGALDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Crosby
Nov 23, 2023 -

Seattle Hyundai responded

I'm glad to hear that you had a positive experience! It sounds like the staff were wonderful and the remodel added a great touch. It's always refreshing to see well-executed renovations and to encounter helpful staff. If you have any other feedback or stories about your experience, feel free to share!

November 20, 2023

Kacy took the extra time to be sure he was there when traffic kept us from our end-of day appointment and our questions were answered before we left. He made sure that our car was exactly what we wanted More

by Kari12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kacy Thomas, Cedric Marigman
Nov 23, 2023 -

Seattle Hyundai responded

It sounds like you had a positive experience with Kacy, who demonstrated exceptional customer service. Being attentive, accommodating, and ensuring your satisfaction, especially in the context of a car purchase, reflects a high level of professionalism and care. If you're considering providing feedback or a review, highlighting these aspects of your experience would be beneficial for others to know. Is there anything specific you'd like assistance with regarding this experience?

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