Seattle Hyundai

Great location! Great service! Folks genuinely care about people. Very receptive, attentive and customer friendly. This was the best of the 3 hyundai dealers we visi Great service! Folks genuinely care about people. Very receptive, attentive and customer friendly. This was the best of the 3 hyundai dealers we visited locally. Zia was excellent. He understood our need and worked very well with us. Ryan took time to walk us through all our questions. It was late but with a smile he patiently walked us through all paper work. More

Bought 2024 Hyundai Tucson Hybrid N line from this dealership. Confirmed the car was available before visiting. Upon visiting, waited 40 minutes just to be sat down and the sales rep Zia to go find th dealership. Confirmed the car was available before visiting. Upon visiting, waited 40 minutes just to be sat down and the sales rep Zia to go find the car. He couldn't find the car so he offered the same car in same color for me to test drive. During the pricing process, Zia was given the pricing sheet from the manager named T. We discussed the discrepancy in the tax amount because the paper and the calculation showed I was being taxed on the doc fee and licensing/titling fee which is wrong. I then went to T and asked why those two items are being taxed and if that is correct. He agreed with me that they shouldn't be taxed and said the pricing sheet has no credibility, forget about it. As a customer, it is not professional nor accurate to be shown false and inaccurate pricing sheet as the customer is the one paying. T showed me his program he uses to calculate the tax. I agreed with the amount on the computer and proceeded with the transaction. I waited over an hour for finance manager. It was already past 9pm at this point. I had been at the dealership since 6pm. I said I will come back tomorrow to sign and the car be available for pick up. Zia promised to have the car ready. Zia did give me a loaner for me to drive as I did not have a car. I thanked him for that. Next day, Zia calls me at the dealership and says he cannot find the car and that I come on the following day. I said no, I am coming at the promised time and that he needs to go find the car. How can the car be missing? It shouldn't be that difficult to find the car. Then Zia tells me not to rush him and that if I don't want to buy the car, then don't buy the car. At this point, the dealership had already applied for the loan. I received the credit check alert. The loan is approved. How unprofessional and rude of Zia to say that and not find the car. I still went to the dealership, Zia finally found the car and I met with the finance manager to sign. I'd say this has to be the most difficult car buying process. Not to mention the dealership waiting area was dirty, Keurig machine was not filled with water, and the staff looked unorganized as they could not find the car for several hours. Also Zia mentioned that the hyundai bluelink app is complimentary for 3 years. For 2024 models, it is actually complimentary for lifetime. He gives false information. Buyers, do your own research, double check the fees and taxed, don't trust the sales rep. More

Excellent response time and service. Easy to set up a schedule. Marco, was very punctual and professional. Would use them again.“ Easy to set up a schedule. Marco, was very punctual and professional. Would use them again.“ More

My salesperson Steffanie was very helpful and knowledgeable about the car I wanted to buy and the price was amazing. My finance guy was Cedric and he made the whole process so quick and easy. I n knowledgeable about the car I wanted to buy and the price was amazing. My finance guy was Cedric and he made the whole process so quick and easy. I never felt pressured by the sales associate or financial department which was a very nice change of pace . Thank you for my beautiful car…. I could not be happier!!! More

Our salesperson Kacy gave exemplary service, we felt we got a great deal and fair trade in. We love our new Hybrid Santa Fe. got a great deal and fair trade in. We love our new Hybrid Santa Fe. More

Process was so smooth and quick Ethan was knowledgeable and helpful in guiding whole process and helpful in guiding whole process More

People we dealt with were very friendly and professional. Willing to take the time to fully inform us regarding questions, etc. Willing to take the time to fully inform us regarding questions, etc. More

mohamud was an outstanding salesperson. took his time and explained everything about car and process. he was trustworthy and i even mentioned that normally I would be more concernedabout tr took his time and explained everything about car and process. he was trustworthy and i even mentioned that normally I would be more concernedabout transaction but Mohamud made me feel comfortable I cant say enough good things about Mohamud More

Mustaf and the rest of the team made me so comfortable. I was worried about dealerships in general, however meeting with Mustaf and Rachel, I was immediately relieved. Very professional, friendly and worke I was worried about dealerships in general, however meeting with Mustaf and Rachel, I was immediately relieved. Very professional, friendly and worked up the best deal. More

Good servicing and good communication. Told me the exact time it would take and it did. Also very helpful in answering other questions Told me the exact time it would take and it did. Also very helpful in answering other questions More