Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
194 Reviews of Sears Imported Autos - Service Center
Sort by
August 25, 2021
Always friendly and helpful. I asked about installing a remote start feature, and while Sears does not do those accessories, the service my manager told me about a local installer that specializes in acces remote start feature, and while Sears does not do those accessories, the service my manager told me about a local installer that specializes in accessories for Mercedes, and how tocontact them. Like your new coffee maker, too! More
by Mkh33
Employees Worked With
Jamison Reiners, Ron Johnson
August 23, 2021
Mark made the experience of having repair work done on my car stress free. He took care of everything and I always felt confident it would be done right and fast. Everything was taken care of in a professi car stress free. He took care of everything and I always felt confident it would be done right and fast. Everything was taken care of in a professional and in a friendly manner. More
by dryan369
Employees Worked With
Mark Goldman
August 19, 2021
Ron Johnson is like having my own personal Mercedes consultant. Regardless of how large or small the issues are he is always on top of things. Extremely professional and fun to work with! consultant. Regardless of how large or small the issues are he is always on top of things. Extremely professional and fun to work with! More
by scottkummel
Employees Worked With
Mike the on the road help! Awesome!, Ron Johnson
August 19, 2021
Sarah B is the best person to guide you through a purchase of an automobile. Once that is completed the service team of Bill B, Al H, and et.al. is the best group of people to keep your car performi purchase of an automobile. Once that is completed the service team of Bill B, Al H, and et.al. is the best group of people to keep your car performing it's best. More
by mln627
August 12, 2021
My service consultant, Jeff was wonderful and a pleasure to work with. I was extremely pleased with the care and exceptional level of customer service that I received. to work with. I was extremely pleased with the care and exceptional level of customer service that I received. More
by hwickrespates
Employees Worked With
Jeff Ortman
August 05, 2021
I cannot be more pleased with our service advisor Bill Blume . The car had many issues - they fixed all of our problems, the car was ready when we were told it would be and there were no surprizes with th Blume . The car had many issues - they fixed all of our problems, the car was ready when we were told it would be and there were no surprizes with the bill. The dealership is clean and staff are courteous. We will be back - hopefully not in the near future. I will highly recommend Bill. More
by debbie.briggs
Employees Worked With
The diesel mechanic who solved our issues, Bill Blume
August 04, 2021
Bill was very responsive and communicated clearly about the process. He was great letting me know how much things costs ahead of time. I will be back. the process. He was great letting me know how much things costs ahead of time. I will be back. More
by stephaniechandler
Employees Worked With
Bill Blume
August 02, 2021
Friendly and professional staff. My car was serviced in the time promised. Plus, my car was so clean when it was returned. My floor mats looked brand néw. the time promised. Plus, my car was so clean when it was returned. My floor mats looked brand néw. More
by LDN7
Employees Worked With
Jeff Ortman
August 02, 2021
Ron Johnson has always been extremely professional, knowledgeable and helpful. The team found the issues that needed to be resolved and completed the service in a timely manner. knowledgeable and helpful. The team found the issues that needed to be resolved and completed the service in a timely manner. More
by cathy.e@comcast.net
Employees Worked With
Ron Johnson
