191 Reviews of Sears Imported Autos - Service Center
Excellent service staff, knowledgeable and easy to work with to solve any problems. Their loaner car process is the easiest to use of any dealership I’ve ever worked with. Thanks for everything. with to solve any problems. Their loaner car process is the easiest to use of any dealership I’ve ever worked with. Thanks for everything. More
Went in for a recall service and was treated very well by all the staff. The customer service was above any other dealership/service department in the area. Highly recommend. all the staff. The customer service was above any other dealership/service department in the area. Highly recommend. More
Service appointment was great. I was able to make the appointment online for a time that easily fit my schedule. They had a loner car ready for me so it took very little time to drop off my car and get o appointment online for a time that easily fit my schedule. They had a loner car ready for me so it took very little time to drop off my car and get on my way. Jeff texted me when my car was ready and I returned. Again, it was quick to get in and out of there and my car was clean and the scheduled maintenance was completed. More
My service experience was certainly positive, I was cordially met by service writer and explained what needed to be done to my car. The service to my car was sooner than expected. cordially met by service writer and explained what needed to be done to my car. The service to my car was sooner than expected. More
Great and thorough service! Liked the option to pre-pay for service next time (50k and 60k miles both paid for). Al was great and ran into Justin there, he’s great too!! for service next time (50k and 60k miles both paid for). Al was great and ran into Justin there, he’s great too!! More
Came in over weekend with problem and service department took excellent care of us and our car, restoring the confidence we feel in Mercedes safety devices, and making us feel 100% supported by everyone the took excellent care of us and our car, restoring the confidence we feel in Mercedes safety devices, and making us feel 100% supported by everyone there. More
I always call Bill Blume because he knows my car and remembers me every time I come in. He is always extremely helpful and explains everything. All the people in the Service area are very helpful whe remembers me every time I come in. He is always extremely helpful and explains everything. All the people in the Service area are very helpful when I have had to come in. More