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Sears Imported Autos - Service Center

Minnetonka, MN

4.5
191 Reviews

191 Reviews of Sears Imported Autos - Service Center

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November 27, 2020

Excellent service staff, knowledgeable and easy to work with to solve any problems. Their loaner car process is the easiest to use of any dealership I’ve ever worked with. Thanks for everything. More

by Chad.burton@psc.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ortman, Jamison Reiners
November 20, 2020

Went in for a recall service and was treated very well by all the staff. The customer service was above any other dealership/service department in the area. Highly recommend. More

by mhm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Holte
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

Cliff went out of his way and above and beyond. Very happy with the quality and timeliness of the work! I will be back there. More

by davidducharme1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff service sprinter
November 05, 2020

Sears Imported Autos is the best dealership, we have been doing business with them for 40 some off years. Cannot say enough good about them More

by jeaniem6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reider
November 04, 2020

Service appointment was great. I was able to make the appointment online for a time that easily fit my schedule. They had a loner car ready for me so it took very little time to drop off my car and get o More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ortman
October 26, 2020

My service experience was certainly positive, I was cordially met by service writer and explained what needed to be done to my car. The service to my car was sooner than expected. More

by Saabguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Olson
October 26, 2020

Great and thorough service! Liked the option to pre-pay for service next time (50k and 60k miles both paid for). Al was great and ran into Justin there, he’s great too!! More

by ellin286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Holte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2020

Came in over weekend with problem and service department took excellent care of us and our car, restoring the confidence we feel in Mercedes safety devices, and making us feel 100% supported by everyone the More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Blume
October 22, 2020

Jamison is my advisor... he’s great at what he does keeping me in the loop all the time. Your lucky to have him. Thx More

by Bkapold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Britney, Jamison Reiners
October 19, 2020

I always call Bill Blume because he knows my car and remembers me every time I come in. He is always extremely helpful and explains everything. All the people in the Service area are very helpful whe More

by Romaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Blume
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