Sears Imported Autos

Sue provided an exceptional car-buying experience for my husband and me, especially considering our hectic schedule and the challenge of bringing along an 8-year-old. From the moment we arrived, she took ev husband and me, especially considering our hectic schedule and the challenge of bringing along an 8-year-old. From the moment we arrived, she took everything in stride, making the process remarkably easy and enjoyable. Sue's approach was refreshingly low-pressure, allowing us to explore our options without feeling rushed. Her personable and relatable demeanor made it easy to connect with her, which significantly enhanced our experience. What truly stood out was the dedication of the entire team. On a late Friday afternoon, they came together to ensure that our car was ready for pick-up the next day. This included a technician staying late just to accommodate our child’s eagerness to drive away with our new vehicle instead of waiting until Monday. Overall, Sue exemplifies what great customer service should be—professional yet friendly, and always willing to go the extra mile. I highly recommend her for anyone looking to buy a car! More

Gene was so helpful when getting my first car! He made the process easy and fun. I’d definitely recommend Sears Imported Auto! He made the process easy and fun. I’d definitely recommend Sears Imported Auto! More

I came in to get at a GLS 63 for my wife and while I was there I saw a 2024 G and told Nick McGovern (somewhat jokingly) that I should buy a 2025 G63 for myself. He said he would call me when they were abl there I saw a 2024 G and told Nick McGovern (somewhat jokingly) that I should buy a 2025 G63 for myself. He said he would call me when they were able to order one. A few weeks later he called me up and asked me if I wanted it so ended up moving forward. No questions asked - sent me the configuration guide and put me down for one of the allocations. Car came in looking great - very fun to drive. I will definitely be buying again...just need you guys to source me a 911 GT3 next time :) More

This was the best experience we have had purchasing a vehicle. John is great, very helpful and made everything go smoothly. Everyone was so friendly. Very happy we purchased our GLS 450 at Sears Import vehicle. John is great, very helpful and made everything go smoothly. Everyone was so friendly. Very happy we purchased our GLS 450 at Sears Imported Auto More

This is my second car bought from Sears, and first Mercedes. I truly had the best experience with Sue. I never felt pressured, and I felt like she really listened to what mattered to me (specifically, Mercedes. I truly had the best experience with Sue. I never felt pressured, and I felt like she really listened to what mattered to me (specifically, a safe car that fit a car seat!) I LOVE my car, and don't anticipate needing a new one for quite some time, but when I do, I'm going back to Sue! More

Ben was great, and the buying experience was terrific. From the hostess to the end it was top notch. Felt welcome and comfortable through the entire process. Thanks again. From the hostess to the end it was top notch. Felt welcome and comfortable through the entire process. Thanks again. More

Endre was great to work with! As a busy college student, he was able to work around my schedule and help me through the whole purchasing process! He was transparent and easy to wo As a busy college student, he was able to work around my schedule and help me through the whole purchasing process! He was transparent and easy to work with! More

Ben made the car buying process extremely comfortable. He made us feel welcomed and I have confidence that I can rely on the Subaru he helped us find for years to come. He made us feel welcomed and I have confidence that I can rely on the Subaru he helped us find for years to come. More

Nick was extremely responsive to my initial request and very knowledgeable of everything related to the car I was looking at. He was very professional and a joy to work with. I would highly recommend Nick very knowledgeable of everything related to the car I was looking at. He was very professional and a joy to work with. I would highly recommend Nick to anyone looking for a Mercedes. More

The dealership was easy to work with and made our experience efficient and hassle free. experience efficient and hassle free. More