Sears Imported Autos

Boris went above and beyond to make this transaction smooth and easy. He always responded immediately whenever I had a question and always provided helpful information. Highly recommend! smooth and easy. He always responded immediately whenever I had a question and always provided helpful information. Highly recommend! More

The worst dealer and service department ever Went to the dealer to get service done on my vehicle for new tires and service A. Took a loaner car and when I returned the loaner car the dealer didn’t say anyt dealer to get service done on my vehicle for new tires and service A. Took a loaner car and when I returned the loaner car the dealer didn’t say anything at the time of the vehicle return for charging me for gas on the loaner vehicle. Then 2 weeks later I get a statement from my credit card that the dealer charged my card for gas on the loaner car. Which they didn’t ask me to pay for it when I was there with the service I was getting done. You shouldn’t trust them with your credit card and financial because they save your information and will use it when they want to. The card that they charged for gas was a card I used there when I was paying for the down payments of the vehicle in 2019. I just wanted you guys to be aware and the service people have no respect and no customers service. And when I talk to the GM about that he acted stupid as if he doesn’t know what his employees are doing. Just wanted to advise don’t purchase a vehicle from them and don’t let them run your credit for financing they are a scam dealer. FYI I will keep posting for my friends and family to beware not to purchase or do services at this dealership More

Excellent service at Sears Imports of Minnesota. Ben my salesman is the best. I’m very happy with my car! Ben my salesman is the best. I’m very happy with my car! More

After visiting multiple mercedes dealerships in the metro, I was very happy with my decision to go with Sears. They made the process very simple with ordering my first mercedes vehicle. Nick McGovern metro, I was very happy with my decision to go with Sears. They made the process very simple with ordering my first mercedes vehicle. Nick McGovern was an AMAZING salesman and very pleasant to work with. He truly went above and beyond and I could not be happier! He was prompt and helpful from the beginning of the process until the end. I will definitely be referring him to others! More

Service is always top notch here. John did a great job finding us the perfect car and had everything prepared for our closing day John did a great job finding us the perfect car and had everything prepared for our closing day More

We worked with Sue Brink at Sears. She was professional, knowledgeable, polite and made it a pleasure to purchase our new car. We felt she went out of her way to work around our schedu She was professional, knowledgeable, polite and made it a pleasure to purchase our new car. We felt she went out of her way to work around our schedule. We never felt rushed and she was great to work with, answering all of our questions thoroughly and worked to find us the car we were interested in without any pressure. The champagne, picture, sign and bow on the car when we picked our car up were an unexpected fun surprise. We will refer our friends to her and will look for Sue when we purchase our next Mercedes. More

Had a great experience at Sears Imports, from the beginning to end! I was car shopping for quite some time before I found the perfect car at Sears with the help of Sue. Jason from the finance office beginning to end! I was car shopping for quite some time before I found the perfect car at Sears with the help of Sue. Jason from the finance office was also great to work with! They both are very knowledgeable and made sure my experience was exceptional! Highly recommend Sears Imports! More

John was great to work with. He was friendly. He knew his stuff and got me this car with out a hitch. He was willing to engage with his manager and employ creative problem so He was friendly. He knew his stuff and got me this car with out a hitch. He was willing to engage with his manager and employ creative problem solving for our purchase. I appreciated him sitting in it with me to go over the technology and sytems. He shared my excitement and I also appreciated his humor. Thanks to everyone for making my first Mercedes purchase so seamless and enjoyable. More

John Mulligan made purchasing a new car a wonderful experience! John, made sure I was satisfied and that all my "must have" features were included in the vehicle. It was a pleasure working with John. experience! John, made sure I was satisfied and that all my "must have" features were included in the vehicle. It was a pleasure working with John. I will highly recommend John to anyone in the market for a new vehicle! More