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Sears Imported Autos
Minnetonka, MN
2,553 Reviews
Since 1965, Sears has been serving the Twin Cities as its Primary Luxury Car Headquarters. Come Experience German Luxury like Never Before at Sears Imported Autos.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,553 reviews
November 15, 2005
Bought a 760Li from Kris and have only had a few problems. Went in dressed in jean shorts and t-shirt and had no problem taking $250,000 worth of cars off the lot without a salesman. Service scratch problems. Went in dressed in jean shorts and t-shirt and had no problem taking $250,000 worth of cars off the lot without a salesman. Service scratched the hood while cleaning the car and took care of it beyond expectations. Have also purchased cars from Motorwerks and would say they are very simular, prefer the service at Motorwerks for the phone calls and the X5 loaner. More
by NTB
Employees Worked With
Kris K
January 30, 2005
Compared to the dealer service I have experienced elsewhere, they are not bad. They are reasonably flexable and generally get things done when they promise. They are a production operation though a elsewhere, they are not bad. They are reasonably flexable and generally get things done when they promise. They are a production operation though and don't expect them to go beyond what is written on a work order. More
by Merlie
Employees Worked With
Bill Blume
March 03, 2004
I walked in ready to purchase a new MB SLK. I was introduced to a sales person who took 3 phone calls in the first 15 minutes of working with me. After asking repeatedly, he failed to go into many de introduced to a sales person who took 3 phone calls in the first 15 minutes of working with me. After asking repeatedly, he failed to go into many details about the car's capabilities. He told me he "wasn't interested" in my trade-in (a 2year old loaded Accord in excellent condition) and suggested I try to "get rid of it and come back." -- I expect a higher level of customer service from a dealership representing a luxury brand. More
by qkevinjh
