Sears Imported Autos

Overall good, but not a demonstrable difference from a Overall good, but not a demonstrable difference from a US dealer in my opinion. Front end sale portion was good, and getting out the door with the Overall good, but not a demonstrable difference from a US dealer in my opinion. Front end sale portion was good, and getting out the door with the lease easy, the time and attention to F/Up between sale and delivery not quite as stellar. More

The people and service at Sears is second to none. Everytime I come in for service I feel welcome. The facilities are great, with business services, internet, food and drinks. I would recommend Sears Everytime I come in for service I feel welcome. The facilities are great, with business services, internet, food and drinks. I would recommend Sears to anyone. More

I was very pleased with the service I received and the manner the service writer respond to my concerns. He was very willing to explain the details of my problem and worked to have the repairs done in a s manner the service writer respond to my concerns. He was very willing to explain the details of my problem and worked to have the repairs done in a short period of time. More

First, I appreciate that the service department washed and vacuumed my car after providing oil change service. Second, the service department greeted me immediately as I pulled into the garage with zero w and vacuumed my car after providing oil change service. Second, the service department greeted me immediately as I pulled into the garage with zero wait. Third, everyone addressed me by my name, instead of "sir." More

Experienced unexpected tire problem during morning rush hour and went directly to dealer for repairs. Bill Blume took me in on busy Friday morning without appointment. Since flex service A was due in a mon hour and went directly to dealer for repairs. Bill Blume took me in on busy Friday morning without appointment. Since flex service A was due in a month I requested that be done too. My rush hour problem tire was repaired in just 2 hours and I was able to complete the Flex servicing too. Thanks for the great service. The new waiting area makes the process even easier as they have wireless connection for laptop or smart phone. Thanks, Matt More

Another great experience at Sears Imports. Straightforward, honest approach, pleasant people, and cookies & coffee!. I drive 45 minutes out of my way to go to Sears Imports. Over the last 4 ye Straightforward, honest approach, pleasant people, and cookies & coffee!. I drive 45 minutes out of my way to go to Sears Imports. Over the last 4 years I have been very happy with them and intend to keep using them even now that my extended warranty has expired. I do have another MB dealer closer but I choose Sears. More

Reid and his team went well above the call of duty to resolve an extremely difficult GPS issue. He brought in his best technician and a Mercedes field engineer to work the problem. After hours of testi resolve an extremely difficult GPS issue. He brought in his best technician and a Mercedes field engineer to work the problem. After hours of testing and research, they identified the issue and corrected it to my satisfaction. I could have asked for nothing more from his team. More

Sears has the most beautiful service department you can imagine. Friendliness and service beyond compare. I have 3 Mercedes now. Ok, some say too many. I say in my 20s I worked 3 jobs - 80 hours a week. imagine. Friendliness and service beyond compare. I have 3 Mercedes now. Ok, some say too many. I say in my 20s I worked 3 jobs - 80 hours a week. Anyone want a contest? I'm now 71. I think it works out to 3 cents per hour for the Mercedes. More

Sears is a wonderful auto dealership. We are always greeted promptly and warmly. Service is excellent and while prices are higher it's worth it for a great quality automobile that is safe and a pleasur greeted promptly and warmly. Service is excellent and while prices are higher it's worth it for a great quality automobile that is safe and a pleasure to drive. More

This was our first Mercedes-Benz purchase and my wife and I could not of been happier with our exprience at Sears Imports. Everyone was more than helpful and extremely friendly. Of all the cars I have purcha I could not of been happier with our exprience at Sears Imports. Everyone was more than helpful and extremely friendly. Of all the cars I have purchased over the years I would have to say that this purchase was our best. More