Sears Imported Autos

Exactly the Sales experience I was looking for. I live south of the twin cities and was looking to find a CPO Mercedes that had the features important to me. Because of the distance involved, I wan I live south of the twin cities and was looking to find a CPO Mercedes that had the features important to me. Because of the distance involved, I wanted to do the majority of my investigation via email. The Sears Imported Autos website connected me with a person in the early morning then arrange for a rep to contact me. That rep was Jared Kenny. He responded promptly, provided the information I requested and communicated with me as I wanted. After a week of investigating vehicles over email around the twin cities, I planned a meeting with Jared Kenny first thing on a Saturday morning, He provided updated information prior to our early am meeting and was there waiting for me as I walked in the door. The vehicle I test drove was my second choice, but the salesman at Feldmanns made the thought of giving them my business unpleasant. I gave Feldmanns one last chance while I was talking with Jared and they again let me down and gave me more reasons to work with Jared. I purchased my vehicle on the spot. I came in with financing prearranged and Sears worked to get me a better deal and they did. For my first interaction with Sears and Jared, they did nothing but deliver during the entire process and I'm very happy with my choice of vehicle and dealership. Thanks Sears Imported Auto's and thanks Jared Kenny. More

Simply the best. Jared M Kenny is one of the best car sales person I have ever dealt with. He was very professional and courteous. Jared M Kenny took great care of m Jared M Kenny is one of the best car sales person I have ever dealt with. He was very professional and courteous. Jared M Kenny took great care of me and my purchase of a new car. I will bring him my business again and again. Thank you. Aaron was awesome too. More

Great car buying experience Sarah was wonderful from the moment we spoke to her in the phone through delivering th car to us. Everyone we worked was very friendly and helped us t Sarah was wonderful from the moment we spoke to her in the phone through delivering th car to us. Everyone we worked was very friendly and helped us through every step of the process. I will be returning and will recommend this dealership to anyone looking to buy! More

Excellent buying experience First time I had purchased a new car in the past 9 years as it is generally not an experience I enjoy. I worked with Sarah on my purchase and it was First time I had purchased a new car in the past 9 years as it is generally not an experience I enjoy. I worked with Sarah on my purchase and it was a breeze. She was helpful and considerate of my time, knew her stuff, and most importantly treated me like a valuable client even though it was my first time there. Would highly recommend both Sears and Sarah if you're looking for a new or used car in the Twin Cities. More

Great car's but dealership staff has bad attitude You do not want to deal with a company that doesn't care about their clients. I would take Cory off your list for sales people at Sears. Others may You do not want to deal with a company that doesn't care about their clients. I would take Cory off your list for sales people at Sears. Others may be better - but as with any organization this role top down. Cory has a horrible attitude, treats people with disrespect and doesn't try to solve problems - maybe create them for himself. I would not purchase another vehicle from this organization and to be honest - its worth a drive to Feldman's or Maplewood MB to get great service and great sales staff that care about the people they work with for customers that demand excellence - which I would guess most people do that are shopping for a MB. Just my two cents. More

Everybody here is competent and particularly helpful and res This is where you want to shop/ buy. The sales people we dealt with were so responsive and there is a very friendly atmosphere here This is where you want to shop/ buy. The sales people we dealt with were so responsive and there is a very friendly atmosphere here More

My sales person, David, did a great job of not "over-selling." He let the car speak for itself,and listened carefully to my needs. He was respectful and responsive throughout the transaction. I "over-selling." He let the car speak for itself,and listened carefully to my needs. He was respectful and responsive throughout the transaction. I will most certainly recommend Sears to my friends/family. More

Great Experience, Better Staff Going into Sears I was slightly intimidated because being a younger less experienced adult puts me at risk of being taken advantage of, however Willia Going into Sears I was slightly intimidated because being a younger less experienced adult puts me at risk of being taken advantage of, however William did a fantastic job of relating to my age and my needs. I was able to get a great car for a deal, and I haven't had any issues with the car since. Amazing job, I would recommend to friends. More

Trustworthy I purchased a used vehicle from out of state sight unseen. My sales person took a look at the car and described the car as good condition. He also sen I purchased a used vehicle from out of state sight unseen. My sales person took a look at the car and described the car as good condition. He also sent some photos, of areas that did show some minor wear. When I went o pick the car up, the car was in my mind in "EXCELLENT CONDITION" I was treated respectfully and most importantly, fairly. Very responsive and no hassle purchase. More

Premier Buying Experience Cory Gold was professional, courteous and cheerful throughout the entire buying process. Cory listened to what I was looking for in a Mercedes and dir Cory Gold was professional, courteous and cheerful throughout the entire buying process. Cory listened to what I was looking for in a Mercedes and directed me to the C300 that fit. I was able to finish the buying decision quickly with Cory because of his knowledge about the product. It wouldn't be complete without mentioning Kelly offering additional products and services, Veronica providing an education on Mercedes features and John & Alan with their personal energy in expediting customer service. The entire staff I encountered at Sears Imports were cheerful, courteous, and helpful. My experience at Sears Imports has been extended to family and friends. I look forward to continued business at Sears Imports. Cheers, Robert Dix More