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Sears Imported Autos
Minnetonka, MN
2,681 Reviews
Since 1965, Sears has been serving the Twin Cities as its Primary Luxury Car Headquarters. Come Experience German Luxury like Never Before at Sears Imported Autos.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,681 reviews
August 16, 2018
The Service Department hasn’t gone downhill. We have purchased five vehicles in the past six years from Mercedes. My most recent visit to the service department was a huge disappointment. I made We have purchased five vehicles in the past six years from Mercedes. My most recent visit to the service department was a huge disappointment. I made my appt online and they didn’t read my notes to see I needed a vehicle for the day. When I arrived I was informed there were no vehicles available. My vehicle is two years old and still under warranty. I told the service advisor there was a vibration while driving. They did the alignment and there was still a vibration noted by the tech. They said I needed my tires rotated and balanced. I did that and there is still a vibration. I called the service department back to let them know there was still a vibration and I was told I need to pay another $150 to have them look at it. Really? My vehicle is still under warranty. I am extremely disappointed in their service department. I paid them to fix my vehicle and I left with the same problem and they aren’t willing to look at it without charging me again. I do not recommend having your vehicle serviced through Sears Mercedes. More
by Ladylovebucks
Employees Worked With
Scott Olson
August 14, 2018
Great service, great vehicle! Last weekend I drove my 20 year old Toyota onto the Sears Imported Autos lot - let's just say it was time for a new car. Having done research online i Last weekend I drove my 20 year old Toyota onto the Sears Imported Autos lot - let's just say it was time for a new car. Having done research online in advance, I knew that I wanted to test drive one of the certified used GLK350's. The receptionist connected me with Brian Podgorski. Mr. Podgorski was approachable, friendly, and knowledgeable. I haven't had the best experiences with car salespeople in the past, so Brian was fighting a bit of an uphill battle at first - but his honesty won me over. After test driving two different vehicles, we settled on a fair price and I made my purchase. Best vehicle I've driven in my life. Already looking forward to my next purchase at Sears. More
by Oliver K
Employees Worked With
Brian Podgorski
August 14, 2018
Quick in and out service We were in a hurry to get a truck, John made the process so smooth and with our time crunch had our truck ready quickly. Easiest purchase we’ve ever e We were in a hurry to get a truck, John made the process so smooth and with our time crunch had our truck ready quickly. Easiest purchase we’ve ever experienced. It’s our second Mercedes from sears imports. More
by SherryT
August 08, 2018
service and buying exprience Stephanie and I very much enjoyed being at your dealership having been in the car business years ago in California it is truly refreshing how custome Stephanie and I very much enjoyed being at your dealership having been in the car business years ago in California it is truly refreshing how customer service has evolved into such an art your sales sercice and f and I department displayed with such courtesy professionalism our truly enjoyable thank you again for a wonderful buying experence Stephanie and Jack More
by avve
August 04, 2018
SALES AND FINANCE SEARS IMPORT LIKE FAMILY TO ME WE I NEED TO BUY CAR FROM THE SALES PERSON TO THE CREDIT DEPARTMENT . MY SALES PERSON MR .BRIAN PODGORSKI ,THANK YOU SEARS IMPORT LIKE FAMILY TO ME WE I NEED TO BUY CAR FROM THE SALES PERSON TO THE CREDIT DEPARTMENT . MY SALES PERSON MR .BRIAN PODGORSKI ,THANK YOU FOR GOOD JOB AND FAST SERVICE More
by MAZEN
Employees Worked With
Brian Podgorski
August 04, 2018
Best Dealership Sears has always been straightforward and fair. What a great experience! It doesn't matter if it is sales, service or the finance team, they are con Sears has always been straightforward and fair. What a great experience! It doesn't matter if it is sales, service or the finance team, they are consistently a professional shop. More
by KL1912
Employees Worked With
August 01, 2018
Best dealership This is my 3rd car with these guys. I have received best customer service so far at the sales and service department. Also at the finance department. This is my 3rd car with these guys. I have received best customer service so far at the sales and service department. Also at the finance department. Thanks. LL. More
by Ll1984
Employees Worked With
August 01, 2018
Worth the wait! My wife and I waited a long time for the perfect GL to come along. John understood exactly what we wanted and was checking inventory for us every day. My wife and I waited a long time for the perfect GL to come along. John understood exactly what we wanted and was checking inventory for us every day. The moment this vehicle became available he was in touch with us and had it ready for a test drive. He made the buying process smooth and painless and we absolutely couldn't be happier with our new SUV and the service we received from John. More
by iastateptown
July 31, 2018
Great Experience I greatly appreciated the knowledge, attention to detail and guidance through the purchasing process. As expected, this team is not just focused on th I greatly appreciated the knowledge, attention to detail and guidance through the purchasing process. As expected, this team is not just focused on the sale but on building a relationship with their customers of which I’m happy to be one. More
by NewCustomer 7890
July 31, 2018
Simple and Enjoyable Working w/ Sarah Britney at Sears Imported Auto was simply put an enjoyable experience. Sarah was quick to respond, easy to work with and accommodate Working w/ Sarah Britney at Sears Imported Auto was simply put an enjoyable experience. Sarah was quick to respond, easy to work with and accommodated all of my wish list items. She quickly provided me with vehicles that mapped to what i wanted. I have NEVER had a better car shopping and purchasing experience and as such will never go anywhere else. Thank you Sarah and extended team. Jen More
by jenketcher
Employees Worked With
Kelly Rogers, Sarah Britney
