Sears Imported Autos

Amazing people work here!! My husband and I had the BEST experience at this dealership! Our sales guy endre Bacas was amazing and so helpful and quick! Kelly in the finance depa My husband and I had the BEST experience at this dealership! Our sales guy endre Bacas was amazing and so helpful and quick! Kelly in the finance department was also amazing and quick!! Probably our best time yet buying a car!! I highly recommend Sears import in minnetonka!?? Sincerely, gina magon! More

John Mulligan was AWESOME I was looking at replacing my MB e350 with a better/low mileage Mercedes. When I called, Sears, John answered the phone and the rest is history. John I was looking at replacing my MB e350 with a better/low mileage Mercedes. When I called, Sears, John answered the phone and the rest is history. John worked tirelessly to get me into a C300 that suited my budget and needs. I would definitely work with John and Sears again. More

LOVE my near Mercedes! Working with John Mulligan and the team at Sears Imports was wonderful! John is very knowledgeable, personable and I appreciate his follow up! Very H Working with John Mulligan and the team at Sears Imports was wonderful! John is very knowledgeable, personable and I appreciate his follow up! Very Happy! More

Awesome. Great team! Excellent experience. I am very pleased in all aspects of my experience at Sears Imports/Mercedes Benz. The team was great - friendly, efficient, knowledgeable, helpful. Ve I am very pleased in all aspects of my experience at Sears Imports/Mercedes Benz. The team was great - friendly, efficient, knowledgeable, helpful. Very impressed. Sarah Britney and Aaron Schoenack were so great to work with! Made the car buying experience an enjoyable one. Would absolutely work with both again! More

TERRIBLE CUSTOMER SERVICE & USED CARS WITH PROBLEMS This place is the worst Mercedes Benz dealership. I have never had such a bad experience buying a car especially a Mercedes Benz. I bought the car fro This place is the worst Mercedes Benz dealership. I have never had such a bad experience buying a car especially a Mercedes Benz. I bought the car from New York without test driving it, because the salesman Boris (A Perelman) assured me that there was absolutely no problem with the car and that it runs and drives perfectly. The sale process took over two weeks before I could be able to get the car. When I sent someone to pick it up, after just 30mns the driver called and sent me videos to show me that the blinker switch and the blind spot were not working. As usual, the flimsy salesman (Boris) would not take my calls. Later, I sent him back the videos and he still refused to take my calls. I had to call several times, to finally be able to talk to a manager before I could talk to him. I sent the car in an MB dealership and the diagnostic shows that the vehicle’s “STEERING COLUMN CONTROL MODULE” is defective and will cost $1290 (before tax and diagnostic cost $181). For my license plate and registration, he replied to my email by asking me, if they are supposed to register the car for me, even though I have been charged for all kind of registration fees (registration tax, title transfer fee, document administration fee, motor vehicle sales tax) and even for a $225 notary fee and. Per this question, this guy may be the most incompetent and dishonest salesman. This place and this salesman (Boris) should probably be selling fake watches in Manhattan instead of cars. STAY AWAY FROM THEM, AS THE OTHER REVIEWS SAID, THIS MB DEALERSHIP HAS THE WORST CUSTOMER SERVICE. More

Outstanding Customer Experience at Sears Imported Autos After researching the MB SLK for three years, reading reviews and dreaming of actually driving my own ... spending countless hours looking for that v After researching the MB SLK for three years, reading reviews and dreaming of actually driving my own ... spending countless hours looking for that vehicle meeting all of my criteria, I came across THE car at Sears Imported Autos in Minnetonka, MN. I live in Cincinnati, 733 miles away. How was this going to work? I put my skepticism aside and called the number in the listing. What a lucky day for me when Sears Imports Salesperson EXTRAORDINAIRE John Mulligan answered the phone. John, and Kathy Carlson in the finance department, walked me through the process. It was incredibly easy and painless. I felt confident that I had made the correct decision to purchase my dream car from Sears Imports. I opted to have the vehicle shipped, and that too was handled easily, and I was informed all along the way. I have no regrets and would purchase another vehicle from John Mulligan at Sears Imports. Watching my dream car arrive on the flat bed was like having Santa and his sleigh land on the roof of my house! Love this car!!! Vroom Vroom! More

Brian Podgorski Right when I stepped foot in the dealership, I was greeted by kind and friendly people. I worked with Mr. Brian Podgorski on getting a deal done on a Right when I stepped foot in the dealership, I was greeted by kind and friendly people. I worked with Mr. Brian Podgorski on getting a deal done on a used CLA 250. He was very helpful and I would highly recommend you work with this man! More

Sears was persistent in finding an AMG E-53 with the exact equipment that I desired! We love the car! Great technology and quality.! I am very happy the shade of th in finding an AMG E-53 with the exact equipment that I desired! We love the car! Great technology and quality.! I am very happy the shade of the red. More

Great first car buying experience! This was my first experience purchasing a car from a dealership. I worked with Nick and I felt very comfortable throughout the entire car buying exper This was my first experience purchasing a car from a dealership. I worked with Nick and I felt very comfortable throughout the entire car buying experience. As I looked at cars through multiple dealerships, he was the only salesman that didn't rush my decision making process. Additionally, he had a quick response time over text even on the weekend. I highly recommend both Sears Imported Autos and Nick Griffin! More

A great car buying experience! We worked with John Mulligan on the purchase of our new Mercedes MKC coupe. John was just great on this whole transaction. We wanted a specific buil We worked with John Mulligan on the purchase of our new Mercedes MKC coupe. John was just great on this whole transaction. We wanted a specific build, which was not the on the Sears lot, and so John did a national search for just the right car. It turned out that "just the right car" was not an easy find and John worked very hard to find that car. It took a couple of weeks and John was very diligent in tracking down our car and also keeping us informed every several days. On top of all that, he's just a nice guy to be around! More