Sears Imported Autos
Minnetonka, MN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,447 reviews
The service department did an exceptional job. I appreciate the communication on the part they had to get from Germany. Thanks for the great service Al Holte! appreciate the communication on the part they had to get from Germany. Thanks for the great service Al Holte! More
Very professional. Very responsive to concerns. Both salesperson and management were very responsive and helpful. Would recommend. salesperson and management were very responsive and helpful. Would recommend. More
I absolutely loved doing business with Sears Imports. My salesman Nick Griffin made the entire process so nice and easy. He answered all the questions I had and walked me through the entire process over the salesman Nick Griffin made the entire process so nice and easy. He answered all the questions I had and walked me through the entire process over the phone. Their Finance manager Jason was so wonderful as well. He got me a good rate and made the financing of the car so easy. I highly recommend this two very professional individuals. You got my 5 star Sears imports. Great experience! More
This is our first Mercedes purchase and we can say it has been the best auto buying experience ever! Nick Griffin is a knowledgeable and courteous sales person and helped us through the whole process. He g been the best auto buying experience ever! Nick Griffin is a knowledgeable and courteous sales person and helped us through the whole process. He gave us the information and time to make the best decision for us. He truly cares about his customer’s and believes in the Mercedes Benz products and services. We enjoyed our experience and LOVE our new vehicle!!! Thank you to the entire team!!! The Brix Family More
Been a customer here for years until recently Minnesota Sears. During their certified pre owned event I decided to buy a vehicle. Came in the Sat night (event ends Sun). Liked a Blue/cream CLA 250 but m Sears. During their certified pre owned event I decided to buy a vehicle. Came in the Sat night (event ends Sun). Liked a Blue/cream CLA 250 but my salesman talked me into a Blue/Grey CLA 250 with 7 K more miles and more expensive cause he said it would have a 2 year warranty. Came in with the family to sign on Sunday and while I am with finance they spot it should be a 1 year. Called the salesman in and he and her both agree it probably should be a 2 year based on in service date but could not guarantee. I said I am sure sears will take care of this and went ahead and signed. Come a few weeks later they email me saying sorry it is 1 year and we can't do anything about it. Salesman Nick stops responding when I ask about what steps were taken. Bottom line is business should take care of their customers. Was not looking for anything free just what I paid for. I have tried to work with them but they are done. Will not be using this dealership again. All warranty work on my Mercedes will go elsewhere. More
Always have a great experience with Sears Imported Auto from purchasing new cars, used cars and using the service department . Everyone is always kind and helpful. I’ve purchased a few cars from Nick Griff from purchasing new cars, used cars and using the service department . Everyone is always kind and helpful. I’ve purchased a few cars from Nick Griffin and he always goes above and beyond to make sure I’m getting exactly what I want or need. More
We really appreciate the friendly care and great services at Sears IA. We have purchased 5 cars from them over the years and always a great experience. at Sears IA. We have purchased 5 cars from them over the years and always a great experience. More
I can’t say enough about Sue and how fabulous she was. Everything was seamless. She contacted me right away, sent me a video, followed up with a text message and then met me at the door when I arrived. Everything was seamless. She contacted me right away, sent me a video, followed up with a text message and then met me at the door when I arrived. She was very knowledgeable and I felt like I was buying my car from a friend. I have spent the last three months looking for a car and met with several sales people. Sue was by far the best I have met! More
I have been a customer of Sears for almost a decade and I have been nothing less than impressed by them. Nick went above and beyond to make sure I was happy with my new car! have been nothing less than impressed by them. Nick went above and beyond to make sure I was happy with my new car! More