Seaport Auto
Milwaukie, OR
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Outstanding Experienced - Extremely Happy Looked online to find the vehicle I wanted. Their website was easy to navigate and narrow down my search. I filled out there online form and was cal Looked online to find the vehicle I wanted. Their website was easy to navigate and narrow down my search. I filled out there online form and was called the same day to set up an appointment to come in and look at the vehicle. Cliff, Jeremy and the rest of the team were excellent. No major pressure like I've had at other places. I'm happy to be able to drive out with a 2011 Ford Explorer. I highly recommend this dealership. More
Extremely helpful staff We needed to update our family vehicle and the team at Seaport made it happen smoothly. We have already recommended Seaport Auto to our family and fr We needed to update our family vehicle and the team at Seaport made it happen smoothly. We have already recommended Seaport Auto to our family and friends. More
Got a nice truck, and a frustrating run around. I'm a first time car buyer that was looking for a good condition tacoma. Found a nice one, negotiated the interest, price was set, all papers signed a I'm a first time car buyer that was looking for a good condition tacoma. Found a nice one, negotiated the interest, price was set, all papers signed and good to go. Come the next monday morning I recieved a call from Kim who was informing me that they had to change the credit union because I ended up being declined at the first one. My interest shot right back up to the pre-negotiated sticker interest. They tried to quell the situation by telling me that my warranty cost had gone down while keeping all the same coverage. That sounds good. She also informed me that they would be adding theft protection, at no cost. Right on. I asked her multiple times if anything else had changed at all, any price, time-span, anything at all. She said no. Then talked me through the new contract with the higher interest. I heard her mention that my first payment would now be in 1 month instead of the original agreed 3 months. So she did forget to mention something. I asked that since my interest is now much higher if they could get me some newer tires since the originals are pretty bald. She asked and said yes they could get me 50-75% tread tires for me since the situation changed. I kept asking if anything else had changed at all, she reassured me that nothing had. They sent Jason out the next day to sign papers, (Now let me inform you that Jason is a badass, the only person through this process that has been kind, straight-forward and extremely helpful. If you ever have to go here, ask for Jason.) Jason shows up and starts walking me through the signing process. I notice that the actual price of the truck has gone up ~$1380. He couldnt find why, so we called the finance manager, Dave. Dave explains to me that the price went up due to "acquisition" fees and the cost of the theft protection. But wait, wasn't the theft protection free Kim? I quess not. The theft protection on paper cost $1500. There's nothing they could do about any of the new changes. He informed me that my case rarely happens and he was so sorry it was happening to me. He apologized profusely. The $15,000 truck just shot up to above sticker price. Higher than negotiated interest. Lies and run arounds. When I asked if they could do anything for me to help me feel slightly better about getting taken advantage of, they assured me they would get me brand new tires. Alright, there's something. I signed the papers because I really like the truck, I've already put in the time and effort throughout this process, Jason has been so awesome and I'm tired of looking for a new truck. After signing the new papers Jason headed out and I called the boss to let him know how shady this whole deal was. He was very uninterested and unapologetic, atleast Dave repeatedly said sorry. The positives out of this experience are that I got to work with Jason, I get new tires, a full tank of gasand I have this great truck. Everything else was shady and unfair to a first time car buyer. So Seaport Auto, thank you for the truck, thank you for the help, Thank you Jason for all your work and driving out to me, but guys, try not doing business this way. You'll have more return customers, and less bad reviews (Of which there are many.) I am appreciative of the new truck, don't get me wrong, just very unappreciative of the run-around. More
BAM THIS IS THE DEALER FOR YOU Great selection of cars that are affordable! staff is nice and will help you find your new used car. Prices are fair and cars seem to be extremely wel Great selection of cars that are affordable! staff is nice and will help you find your new used car. Prices are fair and cars seem to be extremely well kept. would recommend for anyone looking for a used vehicle. More
Hassle free car buying experience!! These guys are seriously awesome. I was in need of another car after mine was totaled and because of that unexpected incident I didn't know know what These guys are seriously awesome. I was in need of another car after mine was totaled and because of that unexpected incident I didn't know know what I wanted exactly or had any time to research cars. I almost didn't even stop by to look because I wasn't prepared yet but it was recommended to me by a friend and I was already in the area. I was very guarded preparing to deal with pushy salesman who would try to hassle me but I am glad to say that is the complete opposite of what happened. I let them know my situation and that I was just going to look and needed some time to research and decide on my own time. They where very understanding and spend a few hours showing me a few different car and test driving some. I left without buying one with a hassle free experience. It was over a week before I was more prepared to finally purchase another car. I had really liked one car I test drove and called them to see if it was still available but sadly it was sold, the salesman that answered remembered me though and let me know they had one a year newer and actually in black which I had preferred to begin with. I came out, test drove it, loved it, the price was definitely fair and I was out with my car in no time. So bottom line these guys where awesome and I highly recommend if you want a hassle free car buying experience! More
They have my business ANY TIME I recently went in to the SeaPort Auto Dealership in Milwaukie Oregon. I received pretty spectacular service from the whole staff really and didn't fe I recently went in to the SeaPort Auto Dealership in Milwaukie Oregon. I received pretty spectacular service from the whole staff really and didn't feel like they were jerkin my chain. They were up front with pricing and details on the vehicle. I would recommend this dealership for my friends or family anytime More
Great Customer Service I was pleasantly surprised with my car buying experience! Unlike other dealerships I have dealt with in the past, the staff at Seaport took time to li I was pleasantly surprised with my car buying experience! Unlike other dealerships I have dealt with in the past, the staff at Seaport took time to listen to what I wanted instead charging off into the sunset. I highly recommend them to anyone looking for a pleasant car buying experience. More
Great service! Seaport auto wholesale is the place to go. Very pleasant salespeople - I dealt with Jeremy and he took a lot of time to show me around the big selecti Seaport auto wholesale is the place to go. Very pleasant salespeople - I dealt with Jeremy and he took a lot of time to show me around the big selection of cars. More
Great dealership to do business with I'm always skeptic when it comes to buying a car but this is a great place to go and have a good buying experience. I'm always skeptic when it comes to buying a car but this is a great place to go and have a good buying experience. More
New toy hauler . Travis did great .good work ethic Travis went out of his way and got me done. Thanks seaport. And Travis keep up good. Work. Mr brunie the Travis did great .good work ethic Travis went out of his way and got me done. Thanks seaport. And Travis keep up good. Work. Mr brunie the More