Seacoast Mazda

Good People, Fair Prices I had a great experience working with Ryan at Seacoast Mazda. I went in just to look around for used CX-5s and he came out to say hi and then gave us I had a great experience working with Ryan at Seacoast Mazda. I went in just to look around for used CX-5s and he came out to say hi and then gave us all the time we needed to look around and talk to each other before making any decisions. He was always available when we had questions, and was extremely personable without being pushy at all. As a female, I also appreciated the fact that once he found out that I was the one looking for the car and not my boyfriend who was with me, he addressed questions to me directly instead of assuming that my boyfriend would be the one answering everything for me. It was a small detail, but it meant a lot to me. I wouldn’t say that the prices were the best I saw on the market but the customer service was well worth it and I know I got a great quality used car. More

The Beat I can't say enough about this dealership. This was simply the best buying experience I've ever had. From the moment I started to do business until I I can't say enough about this dealership. This was simply the best buying experience I've ever had. From the moment I started to do business until I drove the car of the lot I couldn't have been treated better. When the time comes to get back into the auto market this will be my first choice. More

Great Experience I recommend that you visit this dealership. Mazda was not on my original list to visit but 2 friends recommended Mazda. I am very pleased that I did. I recommend that you visit this dealership. Mazda was not on my original list to visit but 2 friends recommended Mazda. I am very pleased that I did. Car buying can be a hassle but NOT at Seacoast Mazda. More

Quick and easy It was a pleasure dealing with Seacoast Mazda. They worked with me to reach an agreeable price, and made it easy to work with them. It was a pleasure dealing with Seacoast Mazda. They worked with me to reach an agreeable price, and made it easy to work with them. More

Thank You! I highly recommend you visit Seacoast Mazda. This was my second time buying a car from them and they just know how to treat a customer. Thank you Ry I highly recommend you visit Seacoast Mazda. This was my second time buying a car from them and they just know how to treat a customer. Thank you Ryan McGuire for taking the time to work with me to put me a in car my wife and I love! More

Great to work with! Andrew was very knowledgeable and worked to get me a good deal for my trade. Above that he was also able to get me the vehicle I wanted with more opti Andrew was very knowledgeable and worked to get me a good deal for my trade. Above that he was also able to get me the vehicle I wanted with more options for about the same price as another dealer with a lesser model. Also worked with my time constraint, which rushed their usual process. Highly recommend. More

GREAT CAR BUYING EXPERIENCE NO PRESSURE, NO HASSLE. JUST A GREAT CAR AT A GREAT PRICE... WE WOULD DEFINITELY USE THIS DEALERSHIP (AND ANDREW ANDRADE ) AGAIN IN THE FUTURE! NO PRESSURE, NO HASSLE. JUST A GREAT CAR AT A GREAT PRICE... WE WOULD DEFINITELY USE THIS DEALERSHIP (AND ANDREW ANDRADE ) AGAIN IN THE FUTURE! More

Service Review: Oil Change 32000 Miles The overall experience was between marginal and good at best. Let’s start with the initial greeting as I walked in the door at 9:15am for a 10:30am ap The overall experience was between marginal and good at best. Let’s start with the initial greeting as I walked in the door at 9:15am for a 10:30am appointment. Keep in mind that I fully expected to wait until my appointment time to be served. I was greeted professionally by service manager Joe Smith and was rather curtly told that I was early and would be expecting to wait until my appointment time before my vehicle would be serviced. I understood this as I told him at which point he told me he would do his best to assist me earlier. At various points during the 2.5 hours that I was waiting, I had the opportunity to listen to how the phone was answered as well as how other customers who came in were greeted and serviced. At one point Mr. Smith commented to a customer or location vendor about this day being a fifth Monday in the week to which I thought was humorous but could have conveyed his frustration with the workload for that given day. It also appeared as though he answered every call that came in and was acting as the operator as well. At one point it appeared he may have accidentally disconnected a customer who subsequently called back after that customer felt like he disconnected him/her intentionally to which he stated he did not. I think there is opportunity for Mr. Smith to improve in his delivery of his message through greeting the customer with a smile when they approach him in person but to also take more time with the customer when charged with answering phones for the business so that they are not inconvenienced or misunderstood in any way. This is required of any manager in a people facing environment or otherwise in order to ensure complete customer satisfaction. My vehicle was serviced in 75 minutes which seemed a little longer than past visits which lasted about 60 minutes. This is despite the fact that the oil change included fixing an interior latch issue that was factory warranty covered. It appeared to me that the strict adherence to appointment taking was different than past visits to this service department. I was left feeling that perhaps they were not adequately staffed and could benefit from more technicians so that they might be able to better accommodate walk in customers. Other dealers that I visit are much bigger than Seacoast Mazda and can handle this added business without issue. In closing, I would suggest that employees here wear name tags that can allow for easy identification of them rather than having to search for identification cards. Most businesses have them and require their employees to wear them. This business should be no different. Overall, not a bad visit despite the fact that my TPM sensor light came on after I left. This has never happened in the past. More

Great experience. Test drive was the best, very informative. No pressure, very informative, was glad to return for another test drive to select the right car. They had no problem getting any car ready for us to No pressure, very informative, was glad to return for another test drive to select the right car. They had no problem getting any car ready for us to try out. All around great experience. No complaints. More

Great dealership experience! My experience at Seacoast Mazda was more than ideal for purchasing my first car. Andrew especially was very friendly and enthusiastic. I could tell he My experience at Seacoast Mazda was more than ideal for purchasing my first car. Andrew especially was very friendly and enthusiastic. I could tell he was set on providing exceptional customer service. He definitely helped me find the perfect car at the right price! More