Seacoast Mazda
Portsmouth, NH
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Alex, our sales rep, was exceptionally helpful in selecting the right vehicle for our needs. Everyone we worked with at Seacoast Mazda were attentive to our needs, they weren't pushy at all, they ens selecting the right vehicle for our needs. Everyone we worked with at Seacoast Mazda were attentive to our needs, they weren't pushy at all, they ensured that we were getting into a vehicle that was within out means and that it was right for the purposes that we were purchasing. We asked for a few minutes alone to discuss some of the options that were presented to us and were very respectfully given the time and distance we requested without anyone hovering. They were very "no pressure". The process for us was very fast, we were not expecting to be able to drive out with a vehicle as quickly as we did but they made the whole process very smooth for us. When we asked about an extended warranty, it was originally going to cost us more than we wanted to spend per month so we initially elected to wait and purchase one at a later date. The finance manager went back and did some recalculations and was able to work a fantastic warranty into our loan for us and the increase to our loan payments was so small it was very managable. I was really amazed at our overall experience with this dealership. Our credit is not very good and they were still able to help us get into a loan. They gave us some great tips and advice on how to proceed in improving our situation in the future as well. My husband is thrilled with his "new" car purchase and we look forward to doing business with Seacoast Mazda in the future. We will definitely recommend them to everyone we know who is in the market for a new or used vehicle. More
This was my first time buying from this dealership. I had done my online research to find out how people rated them before considering walking through the door. From my experience, the exceptional service fa done my online research to find out how people rated them before considering walking through the door. From my experience, the exceptional service far exceeded what words on here could describe! Never felt pushed into anything, Alex really took the time to listen to what we were looking for, got all of our information BEFORE having us look at some cars so that they knew they were showing us something that was within our means. Alex's knowledge of the vehicle (Mazda 6) was exceptional, took me on the best test drive of my life as he showed me things that made me love the car all the more! He was personable, fun and made the day there go by quicker than any other dealer I had ever been to. I had to bring my children (5 and 3) with me and as you can imagine, that could be a recipe for disaster, but not once did I feel they were not welcome. They made my kids feel they werent in another boring dealership, which helped keep them behaving. Thanks to Bill for all the candy and cookies that he gave them, it kept them quiet as he explained all of the paperwork as I was signing (I paid for that later, thank you! lol) He had a great disposition, excellent knowledge about all of the "little stuff" involved with car buying, and did phenomenal in making this deal go through! Overall, I would certainly rate this dealership, Alex and Bill far above a "5" as well as my new Mazda 6! I am FINALLY happy with my car and intend on keeping it for as long as she runs! I'll see you in 10 years Seacoast Mazda for another one, but before then for your services! More
Alex was great! He went over all the details of the new car. And he answered all the questions I had. He was very thorough. I would definitely recommend him and this dealership. I bought my first car here car. And he answered all the questions I had. He was very thorough. I would definitely recommend him and this dealership. I bought my first car here and I will be back for my next car. More
Rob was so awesome to work with! I felt he truly had my best interest at heart and sincerely wanted to help. I would highly recommend this dealership, and Rob, to anyone and everyone! best interest at heart and sincerely wanted to help. I would highly recommend this dealership, and Rob, to anyone and everyone! More
Not only did this dealership scare me into thinking I would not make it home in my own car, I was sold a piece of junk here for way more money than I had paid for my previous Mazda 6, the model they sold would not make it home in my own car, I was sold a piece of junk here for way more money than I had paid for my previous Mazda 6, the model they sold me a Mazada 3 said it would ride the same, NOT, you feel every crack in the road and it makes me claustrophobic in which I am taking meds for. I feel like I am in a match box car. I was lied to every direction at this place. When it came to financing they said they threw in Zurich without even giving me the choice which was $2,000 more! To top it off I was also told I had roadside assistance and never received any information on it, so when my car would not start one morning I was stuck between a rock and a hard place having to pay for a tow. And most recently I discovered they had not doe a complete car check as I got a flat tire because the tire stem was weak and the pin snapped as my son was putting air into, thus letting all the air out. When we went to change the tire, they had NOT supplied a tire wrench so I could not change, their reaction was go buy one at Walmart, yea okay I can do that on a flat tire, smh! They are a rip off, just so you know I paid $13,000 for my 2008 Mazda 6 in 2009, here I paid $5,000 more for a cheaper model with no luxuries like my last had. And this was also a 2008 bought just this past July 2011. All because they scared and tricked me into thinking I would not be safe driving home which was BS. And yes I do have a person who was with me that witnessed this and knows the stress I am going through with this car personally and financially! DO NOT LET THEM FOOL YOU! Next up the BBB & Attorney General! Tina M. Gray More
Alexander spent a lot of time with me and my wife,. He was funny, friendly, and did all he could to get us in a new car. I feel , as of my past six experiences with other dealers and bought cars, He is th was funny, friendly, and did all he could to get us in a new car. I feel , as of my past six experiences with other dealers and bought cars, He is the best. If anyone I know needs a new car, I know where to send him and who to talk to. As a former sales person myself, I have to say I never had so much fun and felt care for in my whole retail experiences. I highly recommand he get some kind of reconition for his fine work. No pressure at all. Thank you . Florina and William Cole More
The experience has been truly outstanding, I've bought different cars last 10 years but never seen a so much dedicated service and courteous service. They were so attentive and attention to detail in ever different cars last 10 years but never seen a so much dedicated service and courteous service. They were so attentive and attention to detail in every aspect is commendable.Alex has been the best sales person i have seen , hats off to him-Keep it up guys, Dennis was there is sign of the paper work -very friendly and sincere in his approach. Also one another thing to be noted was we were concerned abt the APR and i never expected to get such a good deal, I really appreciate their efforts .Im going to refer all my friends to this dealer, im excited for my new car-way to go guys-all da best More
Cj did a very goo job, he listened to my needs and helped make the solution possible. He was not pushy but he was right on top of his game. Thank you again for all your hard work I really enjoy my new car make the solution possible. He was not pushy but he was right on top of his game. Thank you again for all your hard work I really enjoy my new car More
I would highly recommend Seacoast Mazda. I was extremely I would highly recommend Seacoast Mazda. I was extremely pleased with the way I was treated. Tim was very friendly and relaxed. I was given all infor I would highly recommend Seacoast Mazda. I was extremely pleased with the way I was treated. Tim was very friendly and relaxed. I was given all information and plenty of time to decide on my purchase, with no pressure. I left Seacoast Mazda very confident that I had been treated fairly and will probably be back for my next car at Seacoast. Thanks to Tim, Dennis and Bill. More
The sales process was relatively quick and painless. Financing approval was quick and I got a good rate with a local bank. I bought a 2009 Volvo C30 from them and am loving the car. CJ and Rob Financing approval was quick and I got a good rate with a local bank. I bought a 2009 Volvo C30 from them and am loving the car. CJ and Rob were great! More