1,962 Reviews of Scranton GMC of Vernon - Service Center
Buying a used truck I had brout my car in to get some thing fix that another dealer could not fix and they try fix it but could not find out what was going on with it so I had brout my car in to get some thing fix that another dealer could not fix and they try fix it but could not find out what was going on with it so I desire to trade it in for a newer truck they were good and worked with me to make it happen More
Great untill you go for service Dealer was great untill you start to have problems with your vehicles. Been I. Service 8 times in the first 5,000 miles and I still have a broken truc Dealer was great untill you start to have problems with your vehicles. Been I. Service 8 times in the first 5,000 miles and I still have a broken truck and having problems... Sale is a profiling joke.. just cause I'm not in a suit and tie doesn't mean I can afford the car I'm looking at.. If it wasn't for Beverly rhoads helping out we wouldn't be going back.. More
Thank you Hi Dave B; I would like to thank you for all your past considerations. You have always been good to my mom, and even though she no longer drives stil Hi Dave B; I would like to thank you for all your past considerations. You have always been good to my mom, and even though she no longer drives still likes it very much that you ask about her and wish her merry Christmas and Happy New Year. You are a terrific guy and a no nonsense sales man. I have always appreciated your straight forward deals and your willingness to help get a vehicle the family needs. When the time comes to replace a vehicle I look forward to seeing you and another purchase. Respectfully Glenn Arzt. 3/12/17 More
The best service ever! When I bought? my car four months ago, I had personalized service with attention to every detail. My first visit for service was more of the same- fri When I bought? my car four months ago, I had personalized service with attention to every detail. My first visit for service was more of the same- friendly people, excellent work, and reasonable prices. I am happy knowing that I can count on Scranton Motors going forward and recommend them highly. More
Always have and alway will use only Scranton Scranton Prides itself on the longevity of their employees. One that deserves special recognition is Dave Baeza in sales. He is alway on top of thin Scranton Prides itself on the longevity of their employees. One that deserves special recognition is Dave Baeza in sales. He is alway on top of things even reminding us about our service needs , always makes us aware of special sales and anything relating to our motoring needs. Both my wife and I feel he goes beyond what a car sales executive should be, we have purchased three Caddys thru him and a close friend bought 2 Buicks from him. He is just one more reason. Scranton Only. Ed k More
Excellent customer service , my husband and I drive from Spencer Massachusetts to Scranton motors in Connecticut they have absolutely the best customer service , and the Servic , my husband and I drive from Spencer Massachusetts to Scranton motors in Connecticut they have absolutely the best customer service , and the Service Department is outstanding. and always make you feel welcome. Tyler Durdan has been our sales reps for the last two vehicles we've purchased, They make you feel like family more than a customer. More
Promises Broken. Painful resolution I purchased a 2012 GMC Sierra and was promised that the tire that was slashed on the side wall be replaced before I drove off the lot along with a spa I purchased a 2012 GMC Sierra and was promised that the tire that was slashed on the side wall be replaced before I drove off the lot along with a spare key and matching touchup paint to cover bare metal exposed. There first follow up to resolve was to sell me a new set of tires and rims for $1800. I just gave them a check for $30K. 2 months of constantly hounding them to replace the slashed tire that was constantly leaking air, I was finally given an appointment. 3 weeks ago I came in, I finally got the tire replaced, had confirmed it was not inflated to the correct pressures, received the spare key and they forgot about the TU paint. Promised they would mail it. Had to call them again to request it again. Snow has already fallen and temps dropping and now too cold to paint the bare metal. Far from good customer service More
Bad service Very bad service center , unfriendly staff, more expensive than other dealerside , No honesty Inferior service, Long Island dealers much better , ov Very bad service center , unfriendly staff, more expensive than other dealerside , No honesty Inferior service, Long Island dealers much better , over priced, slow service center More
Amazing service Highly recommend this dealership for anyone purchasing a new or used vehicle. All the staff were Professional, helpful, and willing to go out of their Highly recommend this dealership for anyone purchasing a new or used vehicle. All the staff were Professional, helpful, and willing to go out of their way to help make it easy on the buyer. Vehicle was ready to go, paperwork all set, and very detailed so there were no questions to be asked. Definitely will be a repeat customer! More
The worst car dealership. Bought a car from this dealership 2011 Acadia Denali. Engine sized at about 56000. It was towed to them and sat for over a week before they looked at Bought a car from this dealership 2011 Acadia Denali. Engine sized at about 56000. It was towed to them and sat for over a week before they looked at it. It took 3 days shy of a month before I got it back. Now the transmission dose not shift correctly like it did before the engine change, wasting gas. They say it isn't much different than from another like vehicle. Well it is much different and it's not right. Like I said I'm using more gas because of this problem. I guess for them it's not because it's not their problem. More