Scranton GMC of Vernon - Service Center

MY Car was there for 2 weeks.NO CALL BACKS FROM GEN MANAGER I'm not pleased that the General manager Ryan Williams or Meghan Scranton didn't do a follow up call on the poor service as promised. I'm not pleased that the General manager Ryan Williams or Meghan Scranton didn't do a follow up call on the poor service as promised. More

Nice team, poor follow through. Good job on current rrpair, no resolution on 4 month old battery replacement based on core dying while traveling needing AAA. Sarah gave great custom Good job on current rrpair, no resolution on 4 month old battery replacement based on core dying while traveling needing AAA. Sarah gave great customer svc, issue was no follow through from april svc mgr, and yesterdays svc mgr. More

Quick and courteous They have customer service as their top priority. Very quick to get you in and out for your service appointment. They have a TV monitor to show you th They have customer service as their top priority. Very quick to get you in and out for your service appointment. They have a TV monitor to show you the status of your vehicle. Only downfall is that you are paying dealer rates for your service/repair. More

Scheduled Service Have been dealing Scranton Motors for over 50 years and will continue to do so. From sales to service they are top rated with me. Joseph W. Maddalun Have been dealing Scranton Motors for over 50 years and will continue to do so. From sales to service they are top rated with me. Joseph W. Maddaluno More

Thank You My thanks to David and Rocky for making shopping experience. David. Was my primary contact. He is polite, through and efficient. In addition, he ha My thanks to David and Rocky for making shopping experience. David. Was my primary contact. He is polite, through and efficient. In addition, he has kept in touch to insure customer satisfaction. Rocky is sincere, positive and again, through. SCRANTON is fortunate to have representatives of this caliber. My thanks for a positive sales experience. Richard Olson More

Efficient, pleasant service! I would recommend Scranton Motors for service. They are always pleasant to deal with. They alert you to what needs to be done on your car but are neve I would recommend Scranton Motors for service. They are always pleasant to deal with. They alert you to what needs to be done on your car but are never pushy. They are efficient and waiting time is reasonable. More

Use them for fleet Very happy with the service they are able to get my fleet back on the road in very timely fashion and are very professional at all times Very happy with the service they are able to get my fleet back on the road in very timely fashion and are very professional at all times More

Great experience with Scranton Motors Excellent service! They are extremely friendly, professional and welcoming. Gives you a feel that they truly care about the customer. Would recommend Excellent service! They are extremely friendly, professional and welcoming. Gives you a feel that they truly care about the customer. Would recommend Scranton to anyone. More

Vibration They finally resolved a tire vibration problem I had on a new Buick. Car was bought at Parsons Buick they sold to Stevens. They tried once to resolv They finally resolved a tire vibration problem I had on a new Buick. Car was bought at Parsons Buick they sold to Stevens. They tried once to resolve problem , Scranton’s tried once and on the second service appointment fixed it . More

Excellent technician and service Excellent technician and service. Won’t go anywhere else to have my Cadillac worked on. And wouldn’t have anyone else besides Scott Lemke work on my c Excellent technician and service. Won’t go anywhere else to have my Cadillac worked on. And wouldn’t have anyone else besides Scott Lemke work on my car. He’s Scranton’s absolute best technician. More