Scranton GMC of Vernon - Service Center

They are a great place to bring your vehicle the mechanic have done a nice job doing repairs on my truck and keeping up with recalls have done a nice job doing repairs on my truck and keeping up with recalls More

I went in for a standard oil change and have my toes checked. They did check my tires and found I was at the point where it is suggested to replace. (.432) There was a recall to update that was discover checked. They did check my tires and found I was at the point where it is suggested to replace. (.432) There was a recall to update that was discovered, along with a sensor on one of the tires. My experience was a comfortable wait in the lobby watching movies on my tablet using their Wi-Fi. The Tires had a discount and a $100.00 Rebate. The recall, sensor, and oil change were all covered by the Warranty, and the car was washed prior to return. Prior to returning the car it was discovered that one of the tires had a "Spin Balance" issue. So it was determined that I should take a loaner for the night. They offered to bring my car to me and pick up the loaner, I declined. As I stated, everything was all set, and my car is great as they have all been. This is my 4th Cadillac, (3rd from Scranton), and I have no desire to go anywhere else. The Service Technician David, was the absolute best! Courteous, professional, knowledgeable, and did not miss a beat with providing me with all that I was entitled to. As a team, he and Beverly were on point with everything I needed. I have had, minus standard maintenance and factory recalls, "No Issues" with any of the 3 Cadillacs I have bought from Scranton. I repeat, No mechanical issues at all with any of them. This experience is just another of many great service experiences. More

The service department is terrific. They are very accommodating and tell you the cost of service up front.They shuttle me to work and when the work was complete the brought the vehicle directly to me accommodating and tell you the cost of service up front.They shuttle me to work and when the work was complete the brought the vehicle directly to me! More

All personnel that I worked with were very courteous and professional. The service was excellent with all work being fully explained and done on time. professional. The service was excellent with all work being fully explained and done on time. More

Super friendly very welcoming staff professionals the estimate wait time was accurate will bring my vehicle here all the time and will buy my next vehicle here for sure estimate wait time was accurate will bring my vehicle here all the time and will buy my next vehicle here for sure More

I’m still waiting to hear from David Rogers in regards to my Breaker Bar for my 2016 Encore. Breaker bar is needed for encore my Breaker Bar for my 2016 Encore. Breaker bar is needed for encore More

Great service and staff, they really do go out and beyond to take care of their customers, I would highly recommend Scranton GMC to get your vehicle serviced. beyond to take care of their customers, I would highly recommend Scranton GMC to get your vehicle serviced. More

The people at Scranton are very nice and friendly. The price was a bit much but I know it’s not the people that works there fault. price was a bit much but I know it’s not the people that works there fault. More

I had a wonderful experience at Scranton dealership. I’m from NH and had car trouble. Brought it in and fixed in an hour! Excellent!!!! from NH and had car trouble. Brought it in and fixed in an hour! Excellent!!!! More