Back

Scranton GMC of Vernon

Vernon, CT

4.4
2,953 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
Contact Dealership

777 Talcottville Rd

Vernon, CT

06066

Directions

By Type

Showing 2,953 reviews

September 09, 2022

I bought my truck and have had my service thru Scranton and remain a happy customer. Shawn did an exemplary job of explaining my last service visit breakdown. More

by joseph.unsworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
September 08, 2022

Was not honest about the car they sold me. Several lies echoed throughout the company. More

by jls
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evan Blanchette, Eric Wright
Sep 09, 2022 -

Scranton GMC of Vernon responded

Good Afternoon, One of our top priorities is being honest and upfront with our customers. So seeing this feedback is very concerning and we would like the opportunity to speak with you about it. Unfortunately, I wasn't able to locate your contact info in our system with only your screen name to go on. So if you wouldn't mind replying to this review (which you can do so privately if you prefer) with your info, we would appreciate it. Or if you would rather reach out to us, that works too - just call 860-872-9145 and ask to speak with Fred Nassiff, our GM. Thank you for your time, and we hope to have the opportunity to discuss this with you further.

September 07, 2022

Great dealership with an exceptional salesperson in David Baeza. I have dealt with David in the past and when in the market again will definitely lease or buy a vehicle from him. More

by Sepulvedadom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2022

Everybody was polite my car was done when they told me you'll be done they called me they got me a ride home everything was perfect thank you More

by Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
September 05, 2022

I purchased my vehicle and within a week the check engine light came on... I brought it in for service and they advised appeared ok and reset the check engine light after doing some tests....now a week later More

by emruthledge80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept
Sep 06, 2022 -

Scranton GMC of Vernon responded

First, I would like to apologize for the issue you keep having with your check engine light - your frustration is completely understandable, and you should definitely not have to keep coming in to get it fixed. I believe I was able to locate you in our system and it looks like you have an appointment scheduled for tomorrow morning. Fingers crossed that they will be able to get to the root of the issue once and for all. I am going to bring your situation to the attention of the service director as well, so if there is anything he can do to help he definitely will. Thank you for the feedback and we will see you tomorrow :) Have a great day!

September 04, 2022

Friendly and helpful with my oil change and tie rotation. That’s it for now. More

by cchampagne64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kern
September 04, 2022

The difference in this dealership starts in the beginning with a very easy drop off and sign in for service. They make you feel comfortable, explain everything and then follow through with great service. I d More

by LJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kern
September 02, 2022

Called in with an issue with our Ambulance and they got us in same day and had it repaired the next morning. Greatly appreciate the quick turnaround… Ron Miles, Firefighter/Mechanic Willimantic Fire Dep More

by Rmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
September 02, 2022

The service department staff at Scranton are so friendly, professional and trustworthy! I feel confident that my GMC Terrain is in great hands when I drop it off for any service. They are the reason why I bo More

by LABWOOD10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rogers, Ashley Corey
September 01, 2022

The last seven new vehicles that I’ve bought have come from Scranton’s and I’ve been happy every time More

by obladeeof3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
73
...